Thought this was a really good burger. Not a good airport burger, but a good burger. My preference was the Sam, but the zin was also good. The onion rings were super crunchy with good flavor too.
Atmosphere: 3
Food: 5
Service: 4
jennifer turner
Asian guy this morning 03/24/2024 refused to give me straw for my sprite. He said it’s a company policy not to give straws out that I paid for. Also the food was absolutely disgusting. We each took 2 bites. And threw it away. I might as well taken our 80 plus dollars we spent. and set it on fire. It would tasted better than the food.I DO NOT recommend this place to eat at.However as a bright spot there was a young lady working and kindly gave me a straw. SHE was VERY professional.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: West Coast Chicken Sandwich
Sharon Douglas
I ordered a zinburger and received a completely cold burger. You could tell it never saw the surface of a grill or the inside of a microwave. If you're going to charge $14 for your burgers and then make customers wait for it, don't rip them off! I had to guess that because I was in the airport and had to get to my gate, it was an easy, lazy act. This was at PHX Sky Harbour Airport at approximately 1100.
Food: 1
SunYoung Kwon
I ordered a west coast chicken burger yesterday.As you can see, the west coast chicken burger includes Crispy chicken breast, Havarti Cheese, Avocado, Tomato, Lettuce & Mayo.But when I received the burger, there was no avocado, tomato in the burger.The reason why I ordered that burger was avocado and tomato.But there was no avocado and tomato.I am really disappointed about that and I also told the staff about this, but he said "we don't have avocado and tomato, that's why you didn't get the avocado and tomato."I'm so upset. I think if they don't have avocado and tomato, they should tell me about this and had to stop receiving the order of the west coast chicken burger.But they didn't any action.So, I don't want to go to there anymore because I've experienced the TERRIBLE service ever.
Atmosphere: 1
Food: 1
Service: 1
Carol Bracewell
I never expect much from airport food beyond price gouging. This place is a welcome change! The Diablo burger had 2 patties and was overflowing with peppers and grilled onions, no skimpy portions here. Sweet potato fries were a huge portion and well-cooked, not soggy. Same price as home. Also, it came out in 5 minutes at 1130am.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries, El Diablo Burger
Private Pilot J Morris
The best onion rings for a really good price. The Plain and Simple with cheese was fabulous. The food was definitely 5 stars. The customer service is a 3.5. The cashier wasn't the nicest person.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Zinburger, Onion Rings
Robert W5AJ
Timing to get food is terrible for airport. We ordered at 515PM, one burger, one (salty) fries. Over 20 minutes!! Cook was just slow and not trained in fast.No place to sit either. Good burger
Atmosphere: 1
Food: 4
Service: 1
Seraphine Kinlow
I ordered the Chicken Sandwich and Fries. The fries were great! They give you a really good portion and they were seasoned very well. But chicken sandwich was horrible! It was over cooked unseasoned and so dry that I couldn’t even bite through it! If I didn’t have to hurry to get on a plane I would have asked for my money back!
Food: 2
Service: 3
Recommended dishes: Fries
Jonathan K
pretty good chicken
Atmosphere: 5
Food: 5
Service: 5
Eric Rivera
Experienced poor service from the Asian staff member. Despite my greetings and gratitude, there was no response. Additionally, the food was both overpriced and excessively salty.
Diablo burger was pretty good, but not very spicy. My daughter asked for a simple cheeseburger and got a plain overcooked burger with no cheese at all.
Nas Kitchen
I can’t even explain the disappointed and the treatment I
Atmosphere: 1
Food: 1
Service: 1
david ringo
It's an airport lol. The food is pretty good. You can't order your burger the way you want it cooked. Like medium. They are very well done. And it costs around 28 bucks for a burger, onion rings and a shake.Above average airport food
Atmosphere: 2
Food: 4
Service: 5
Nathan Boward
Absolutely horrible service. Order my food, 6 people who ordered after me got their food first. I asked as to why my food was delayed I was told they had to make more fries. Every person before me got fries with their food. In total I had to wait 25 minutes for a fast food burger and fries and I didn't even get so much as a sorry it took so long.
Atmosphere: 1
Food: 4
Service: 1
Jason Bowman
Dennis was great and very accommodating. Went back to order a shake and the attitude that Sheena gave was horrible. I said thank you asked about a milkshake suggestion and she didn’t say a word except what flavors they had. If attitude was a flavor then it would have been a best seller! Very expensive!
Thought this was a really good burger. Not a good airport burger, but a good burger. My preference was the Sam, but the zin was also good. The onion rings were super crunchy with good flavor too.
Atmosphere: 3
Food: 5
Service: 4
Asian guy this morning 03/24/2024 refused to give me straw for my sprite. He said it’s a company policy not to give straws out that I paid for. Also the food was absolutely disgusting. We each took 2 bites. And threw it away. I might as well taken our 80 plus dollars we spent. and set it on fire. It would tasted better than the food.I DO NOT recommend this place to eat at.However as a bright spot there was a young lady working and kindly gave me a straw. SHE was VERY professional.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: West Coast Chicken Sandwich
I ordered a zinburger and received a completely cold burger. You could tell it never saw the surface of a grill or the inside of a microwave. If you're going to charge $14 for your burgers and then make customers wait for it, don't rip them off! I had to guess that because I was in the airport and had to get to my gate, it was an easy, lazy act. This was at PHX Sky Harbour Airport at approximately 1100.
Food: 1
I ordered a west coast chicken burger yesterday.As you can see, the west coast chicken burger includes Crispy chicken breast, Havarti Cheese, Avocado, Tomato, Lettuce & Mayo.But when I received the burger, there was no avocado, tomato in the burger.The reason why I ordered that burger was avocado and tomato.But there was no avocado and tomato.I am really disappointed about that and I also told the staff about this, but he said "we don't have avocado and tomato, that's why you didn't get the avocado and tomato."I'm so upset. I think if they don't have avocado and tomato, they should tell me about this and had to stop receiving the order of the west coast chicken burger.But they didn't any action.So, I don't want to go to there anymore because I've experienced the TERRIBLE service ever.
Atmosphere: 1
Food: 1
Service: 1
I never expect much from airport food beyond price gouging. This place is a welcome change! The Diablo burger had 2 patties and was overflowing with peppers and grilled onions, no skimpy portions here. Sweet potato fries were a huge portion and well-cooked, not soggy. Same price as home. Also, it came out in 5 minutes at 1130am.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries, El Diablo Burger
The best onion rings for a really good price. The Plain and Simple with cheese was fabulous. The food was definitely 5 stars. The customer service is a 3.5. The cashier wasn't the nicest person.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Zinburger, Onion Rings
Timing to get food is terrible for airport. We ordered at 515PM, one burger, one (salty) fries. Over 20 minutes!! Cook was just slow and not trained in fast.No place to sit either. Good burger
Atmosphere: 1
Food: 4
Service: 1
I ordered the Chicken Sandwich and Fries. The fries were great! They give you a really good portion and they were seasoned very well. But chicken sandwich was horrible! It was over cooked unseasoned and so dry that I couldn’t even bite through it! If I didn’t have to hurry to get on a plane I would have asked for my money back!
Food: 2
Service: 3
Recommended dishes: Fries
pretty good chicken
Atmosphere: 5
Food: 5
Service: 5
Experienced poor service from the Asian staff member. Despite my greetings and gratitude, there was no response. Additionally, the food was both overpriced and excessively salty.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Diablo burger was pretty good, but not very spicy. My daughter asked for a simple cheeseburger and got a plain overcooked burger with no cheese at all.
I can’t even explain the disappointed and the treatment I
Atmosphere: 1
Food: 1
Service: 1
It's an airport lol. The food is pretty good. You can't order your burger the way you want it cooked. Like medium. They are very well done. And it costs around 28 bucks for a burger, onion rings and a shake.Above average airport food
Atmosphere: 2
Food: 4
Service: 5
Absolutely horrible service. Order my food, 6 people who ordered after me got their food first. I asked as to why my food was delayed I was told they had to make more fries. Every person before me got fries with their food. In total I had to wait 25 minutes for a fast food burger and fries and I didn't even get so much as a sorry it took so long.
Atmosphere: 1
Food: 4
Service: 1
Dennis was great and very accommodating. Went back to order a shake and the attitude that Sheena gave was horrible. I said thank you asked about a milkshake suggestion and she didn’t say a word except what flavors they had. If attitude was a flavor then it would have been a best seller! Very expensive!
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Zinburger