“I had an absolutely amazing experience at this Pizza Hut, and Lance deserves special recognition. From the moment I walked in, he was friendly, professional, and genuinely welcoming. You can immediately tell when someone takes pride in their job, and Lance truly does.
He went above and beyond to make sure everything was perfect—answering questions, being patient, and making the entire experience smooth and enjoyable. His positive attitude, attention to detail, and outstanding customer service made a huge difference and turned a simple visit into a great one.
Employees like Lance are what keep customers coming back. Pizza Hut is lucky to have him, and I hope his hard work doesn’t go unnoticed. Thank you, Lance, for setting the bar so high! From Chris“
“I would like to recognize Connor for his outstanding customer service today. I originally had gone to a different Pizza Hut location in the area where I ordered an received burnt cheese sticks. I turned my car around and went back to ask for them to be remade and the girl there who supposedly was the manager give me a little bit of attitude but said she would remake them but then gave me the exact same thing back!! She remade and re-burned the cheese sticks and handed them to me. They looked exactly like the ones I brought back. I decided not to go back and go to this other location on Ironwood where Connor completely turned around the situation and remade my order on the house even after I offered to pay again!! He even gave me a double order for my trouble. Even though it was not his store that initially failed me he was still willing to resolve the issue!! Now, that is excellent customer service and I hope his manager truly understands that he has an amazing employee that actually cares about the customers on his team!! Thank you Connor for going above and beyond for me and my daughter today!!“
“I placed an order today and I received the wrong pizza. I called and the manager Jessica was so helpful and friendly. She apologized several times and offered different ways to help. Would definitely go back because of how she handled my situation. Thank you Jessica!“
“Lukas, Kotlen R, and Ted were absolutely amazing! Not only did they make one of the best pizzas I’ve had in a long time, but their customer service was truly outstanding. All three were super friendly, welcoming, and brought a ton of holiday spirit and cheer to the experience.
It’s rare to meet a team that genuinely enjoys what they do, and these guys made my day. Huge shoutout to Lukas, Kotlen R, and Ted — awesome crew and even better service. I’ll definitely be coming back!“