Starbucks in Sierra Vista

“Love coming to this store, lately the lines have been long with only 1 worker working and no support from manager. Mr Phil always pleasant, not the fastest guy but always get the same service. Monica is a gem of a employee, always trying to help customers with apps and giving great consistent service. Lucy is a speed demon of a worker, excellent service every time.i might be 2nd in line and she scans ahead and my drink is already there..That's service! Jackie is a pleasant Barista, I seldom see her but when I do she remembers my name and is a good worker as well. Overall I gave this location a 4 star rating, And manager can do better by being a better support system for her employee's, I understand the responsibility of being a manager or supervisor, but when your employees are busy during peak hours she should be there knocking them drinks out. Getting supplies and being a supporter..One.more thing, so many customers have the app to build points,and this is.the only store that struggles with there system or scanner. I should have so many points and shouldn't have to reload a card to get points. PLEASE UPDATE YOU SYSTEM OR I WILL GO TO FRY'S OR TARGET. I love this store, so help my by fixing this scanning process..thanks“

“I had the pleasure of being served by Faith at Starbucks, and I must say, she's an exceptional barista. Her attention to detail and dedication to crafting the perfect cup of coffee truly stood out. Faith's warm personality and excellent customer service made my visit memorable. I look forward to returning and experiencing her outstanding service again. She's a true asset to Starbucks!“

“This is a starbucks in the Fry's Grocery store. Like most in store locations the staff and policies differ slightly from stand-alone locations but nothing that will be much of an issue for the average customer.

This location had a remodel not too long ago and it is quite nice. They have seating with plugs available and the stores open wifi is available and decent connection. I didnt see anyone clean the tables the entire time I was there which was over an hour, so something to keep in mind.

The staff seems to be hit or miss over the years but on this visit the initial staff were friendly and efficient. I stayed a while on my computer and ordered a 2nd drink and a breakfast burrito eventually and the 2nd staff I dealt with did seem as if she was in a bad mood but wasn't exactly rude.

On this trip I ordered a cookie crumble frap with oatmilk and it was as expected. Starbucks coffee has always been a bit on the bitter side for me but the sweetness of the fraps offsets it and I enjoyed the drink.

The 2nd drink I got was the pink drink with oatmilk instead of coconut milk (I dont like coconut) and I've had this before tho not in at least a year and I don't know if the recipe changed or what but it just wasn't very good. It didnt taste right but I couldn't put my finger on why. It wasnt disgusting just not right. I still drank most of it and let my husband finish the rest and he agreed with me.

I also had the breakfast burrito which I believe was egg cheese and sausage but definitely had potato in it too. It was mid as the kids say, kind of basic nothing terrible nothing to write home about. Satisfied my hunger but probably wouldn't get it again.

If you're going to spend more than an hour here like I did, be aware the grocery store bathroom is gross. This isnt the Starbucks fault but just a heads up.“