McDonald's
$ • Fast FoodAbout McDonald's
McDonald's Reviews
55 ratings
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Order was not correct. Sandwich without sauce, no sauce for nuggets, and was not asked about a change in a drink before they changed it. To be fair, it was because they were out of chocolate for the coffee snd just made it caramel automatically.
I started to frequent McDonald lately because of two things. Number one is that their Breakfast Burritos are hot and fresh AND have dropped in price. Second I have discovered that having their breakfast burritos WILL NOT spike your blood sugar if you are diabetic and want to manage your carb and protein intake.
As my daughter and I were entering this location a lady employee held the door open for us and said have a nice day. We then had a hiccup at the ordering screens, and another friendly lady employee helped us at the register instead. Friendly service matters and made all the difference. We rarely eat fast food, but will gladly patronize this McDonald's while waiting for our vehicles to get maintenanced.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
This McDonald's is a new location in Surprise that receives mixed reviews. Many customers report a great experience, praising it as the best in the area with hot, correct orders, friendly staff, and pleasant service from the order-taker to management. Specific items like the fries, hot n spicy, and Big Mac are mentioned, with notes that food can be hot and fresh. The staff's positive attitude is highlighted.
However, other reviews indicate a long way to go to meet standards. Some find the food not fresh and recommend asking for items to be made fresh. Orders, including a coffee drink, are sometimes messed up, and the inside is noted as not very family oriented. Some feel the staff needs more supervision and training, especially during busy times, though others recommend giving the location time to improve. It is acknowledged that special orders, like extra crispy nuggets, can slow service.