Customers` Favorites
Customers` Favorites
“Dined as an out-of-town guest from Texas with no background of the Wrigley Mansion. Over-the-top dining experience with spectacular views at an extremely elegant venue! Truly unique from any other 5-star restaurant I’ve had the fortune to dine at worldwide. Artfully displayed courses with lots of hidden surprises. Food and drinks top quality. The staff particularly accommodating to any dietary restriction and quite knowledgeable. Can’t recommend highly enough! Truly blown away.“
Customers` Favorites
“This place is delicious!! You need to go. Trust me.“
Customers` Favorites
“Best restaurant in Phoenix!“
Customers` Favorites
“Beautiful food and beautiful service ❤️💕“
Customers` Favorites
“Beautiful food and beautiful service ❤️💕“
Customers` Favorites
“There's a lot of hype about this restaurant on Instagram and it's certainly very Instagrammable. Our waiters were excellent, and there are plenty of cute locations to take photos. The drinks are cute in presentation and have good flavor, but I'm unsure how much alcohol is in them, because we could not taste or feel it. The food is also flavorful, but slightly different than expected. I got the beef kebabs, which say they come with crispy potatoes, which turned out to be crispy shreds of potato on top of the beef rather than a true side of potatoes. Fun for a girls night but I'm not sure it's worth all the hype. We had originally planned to do the $100 girlfriend dinner experience, but on arrival realized that the five course menu didn't have anything different than the regular menu. So we opted to select things off the regular menu and saved money this way. “
Customers` Favorites
“In response to Alisa:
I was sitting at one of the “couple of tables” you mentioned, and as someone who also frequents Zinqué, I watched this entire situation unfold in real time. Your review leaves out quite a few details — specifically the ones that would make it clear the issue here wasn’t the staff.
Let’s start with the claim that the two male servers that were unfamiliar to you. They’ve been here for well over a year; any actual weekly regular would recognize them immediately. The fact that you don’t, undermines your entire “I’m here all the time” narrative before we even get into the events of the day.
Next: Zinqué is minimalistic, but even then, one of the very few signs in the building is the one that says “Please Wait to Be Seated.” You walked right past it. Choosing to ignore it and then acting victimized when things didn’t go your way isn’t evidence of mistreatment — it’s evidence of what happens when someone decides a posted process doesn’t apply to them.
You bypassed the waiting area, parked your stroller at a table, went to the restroom, and then seated yourself. At no point did anyone deny you service; the servers were working diligently and didn’t see you. I have a feeling that’s why the sign is placed up front (LOL). That’s basic etiquette in any restaurant without a dedicated host — and everyone else that day managed to follow it without confusion.
Your complaint about not being able to stand and wait “with a baby in your arms” doesn’t hold up either, considering you arrived with a stroller. You had the exact tool meant to make waiting easier, yet you disregarded the process entirely and blamed the restaurant for the outcome. That’s not poor service — that’s poor decision-making.
Your sense of self-importance is incredible to not only demand to speak to a manager, but think one would end up calling you back. Expecting a personal callback over a situation created entirely by ignoring a posted sign is unrealistic. And no, you weren’t being “treated disrespectfully.” Several guests, including myself and another person outside, watched you escalate something that was entirely self-inflicted. The staff remained calm the entire time.
This review doesn’t read like an honest account of what happened. It reads like an attempt to shift blame after creating your own problem and then refusing to take responsibility for it. Zinqué handled the situation professionally. You did not.
Leaving a one-star review because you disregarded a clearly posted sign and then didn’t like the natural consequences says far more about you than it does about the restaurant.“
Customers` Favorites
“Pure excellence. Must experience.“
Customers` Favorites
“Awesome breakfast spot food was delicious“
Customers` Favorites
“Had a great first date there!!! Great food, great atmosphere…one of my better calls!!!!“
Customers` Favorites
“Breakfast is wonderful and so friendly mimis is my go to for breakfast the food doesn't taste like the original breakfast it's made with love and patient“
Customers` Favorites
“{{restaurant.reviews}}“
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“Food was very good. We were the only ones there. Service very slow. Once server took our order, no one paid any attention to us. Had to flag server down to get a 2nd beer. Went up to the bar to pay our bill. No one acknowledged us when we left. Food was excellent, though.“