“This review isn’t about the food or the atmosphere because my expectations aren’t high on the food. Plus the location of this establishment isn’t the best area due to addiction.
But, I will say the service I receive at this location has been excellent. There is one person in particular by the name of Fernando who has displayed great customer service skills. Recently, Fernando was working the drive thru, and I noticed the friendliness and professionalism that he carries. God bless you Nando! Appreciate your service.“
“Came in couple weeks ago in the drive-through my car broke down in the drive thru my car wouldn’t start and that’s when KEVIN who I think was the manager if not he acted like one he helped me move my car out the drive thru and Into a safe spot not one but TWICE and another employee helped which I don’t remember the name of Needless to say will always be coming back and truly appreciate an employee like Kevin“
“This location is spot on when the God forgive me butt ginger gentleman supervisor is working he is spot on and the food is always hot fast and fresh when he is working (younger staff) is always on point for some reason. If he is not working it's so inconsistent and that's kinda terrible that the GM and the older dude that typically always only works up front that seem to not like their jobs very much and hate when you make a few simple little requests on your order or use a coupon. Food today was not fresh kinda sad about my order not really living up to the new BK standard“
“Triple whopper extra onion pickle was great
I ordered thru the app. Customized the free extra stuff like onion pickle mayo.
That app makes it easy..
Then.. you can sit in your air conditioned car instead of waiting in line . Then.. just walk in at the specified time..
Get the food.. then sit down and eat..
Yes sir“
“I recently went to Burger King and had a really good experience. Francisco was the one who helped me, and he provided excellent customer service. He was friendly, professional, and made the visit smooth and enjoyable. I’m really glad for the experience and the service I get every time I come by. Definitely appreciate the consistency and great customer care!“
“My name is Logan like wolverine and I met Jeff near my store in tucson Thursday September 3rd around 7pm. Jeff was picking up items his store had run low on and on his own free time HELPED me and made sure that my night turned out to be ok. Unbelievable customer service. I WISH WE HAD 100 JEFFS TO WORK IN TUCSON ! This man if you promoted him would only improve any locations he was in charge of. JEFF from the bottom of my heart you're awesome and and great worker. I hope the best and a promotion for you. MY NAME IS LOGAN AND MY NIGHT IS NOW AWESOME 😎“
“I am going to put this out there that this place is the best place to go to. The red head women that works at night is the best of them all. I have been there multiple times and she is always friendly, I have never once seen her go off on anybody. She has been disrespected multiple times by customers and im there to tell you those frys do go down for self cleaning on there own. And as the restaurant states you can not cross contaminated food so if that fryer is down for cleaning there is nothing you can do but wait. I was a manager once and im going to tell u If I were to find out my employees cross contaminated they lose there job because that is a hazard due to allergies. So I am going to put out there she is an amazing woman for doing the right thing.“
“My partners and I come everysingle morning of he work week,(Mon-Fri) to eat at this amazing location. Im a whataburga guy and this location has me here instead of getting some Whataburga.Telling you the crew in the morning have us here craving it every single workday of the week. The way they put the whoppers together are better than the pictures they have hanging on their walls. Love this crew so amzing“
“This is the best Burger King in Tucson because of the employees, specially Kamiel. The food is always tasty and made quickly. Everyone is friendly. Kamiel has been the cashier when we've gone and was very kind to my children when they placed their orders.“
“I had a great experience at this Burger King. The gentleman and young lady made sure my food was nice and hot. This is something that doesn’t usually happen at fast food places. I didn’t mind waiting because I knew the food would be fresh.“
“I was absolutely blown away by the exceptional service at this location! The drive-thru team was fantastic, but the manager, Wealthy, went completely above and beyond. He personally came outside to deliver my food and went out of his way to make sure every single part of my order was correct. Honestly, this team sets the bar for how all fast-food restaurants should be run. Corporate needs to take note—this is how it’s done!“
“I went there tonight and had perfect service. I went to drive threw the lady was really nice and the young man at the window Zae was very professional. They had to park me for my food to cook and Zae got it out to me in less then 2 minutes. I was very pleased with my service from the crew.“
“Food was good and fast service the whopper and the fries 🍟 and free refills nice and delicious they have a value menu yes good price lot's of space to sit very clean just want to share with them can you please make the hamburger patties a little bit more bigger like the old days if you can i will appreciate it thanks you for the food is the best for everyoe“
“I love it here every time I go here which is often. They still greet you at the register. They don't act like you are an inconvenience. I always get the Vanilla Cone and Chicken Nuggets. Unlike McDonalds they always have the Vanilla Cone and they always give me two sauces when I order the 8 nuggets. I often get the whopper too but that is during the day. Last time I was there a black female was on the register and she was courteous and quick. Good at her job. 9:00pm Early April“
“It's Burger King, so no surprises. If you're a fan of the charbroiled flavor, BK is the place.This restaurant was clean, comfortable climate control, soft drink fountain was full of ice, drinks didn't taste watered down/weak, and staff was friendly and efficient.Again, it's Burger King, but it's a good Burger King ?“
“I went through the drive through and honestly if I was the worker i would have been annoyed with me. i asked many questions and took a while to order. i think the girls name was elisa? she stayed very polite and patient with me and i really appreciated her help!!“
“I just want to shout out Cassandra the young lady who took my order in the drive through. She was very professional, kind and understanding and above all patient. If you are having a tuff day as I was, stop in and say hello to Cassandra she will definitely make your day better!“
“Great customer service the went above and beyond for our food even though it had modifications everything was made as ordered they also helped me out due to me dropping my bag and the onion rings fell out great place to eat will be coming back again“
“I went through the drive thu today having a horrrible day however a worker i believe her name was bianca or blanca. But she made sure to get my order right and gave me the best service i ever received especially when it comes to drive thru. Service i will most definitely be. Going back she deserves a raise and other workers should take notes ..thank you bianca il be back soon 🤟“