Chill-N Ice Cream Cottonwood
Ice CreamAbout Chill-N Ice Cream Cottonwood
Recent Reviews
94 ratings
Share your opinion about Chill-N Ice Cream Cottonwood
loveeed the space and the ice cream was so goood, the owner was kinda hot low key, will be coming back for sure
Amazing and YUMMY. Staff was so friendly and helpful. We will definitely go again when we're in Tucson.
Overall, really good ice cream place that has a very unique execution. We really enjoyed the fresh ice cream here.
The main reason for deducting one star was I felt the pricing was a bit misrepresented and overall pretty high.
The cashier mentioned we could pick multiple different flavors that would be mixed up, but didn't mention it would be an extra charge. Then charges for every single mix in (which I did see posted). I really disliked being nickel and dimed -...read full review
The main reason for deducting one star was I felt the pricing was a bit misrepresented and overall pretty high.
The cashier mentioned we could pick multiple different flavors that would be mixed up, but didn't mention it would be an extra charge. Then charges for every single mix in (which I did see posted). I really disliked being nickel and dimed -...read full review
Hours
| Monday | 12 - 10PM |
| Tuesday | 12 - 10PM |
| Wednesday | 12 - 10PM |
| Thursday | 12 - 10PM |
| Friday | 12 - 11PM |
| Saturday | 12 - 11PM |
| Sunday | 12 - 10PM |
Chill-N Ice Cream Cottonwood offers a unique and really good ice cream experience with fresh, custom-made creations. Customers can choose from multiple sizes, bases like ice cream, tart yogurt, yogurt, and non-dairy options such as almond milk, oat milk, coconut milk, and sorbet. A vast selection of around 25 flavors, from classic vanilla to bold options like Yodha Matcha and Ube, are available. The customization continues with about 30 Mix-n's, including fruits, nuts, candies, gummies, and cereals, as well as a choice of toppings. For those who prefer a simpler approach, a half dozen suggested combos are offered.
The preparation process, involving liquid nitrogen at -320 degrees, is a highlight, with kids enjoying watching it being added. This method results in smaller ice crystals, leading to a smoother, creamier texture. Reviewers have described the ice cream as decadent and the smoothest they've ever had. Specific mentioned creations include a simple salted caramel with hot fudge, a small ice cream with cake batter and Kit Kats, Captain Crunch mix-ins, and Dubai chocolate.
While the ice cream is highly praised for its quality and unique execution, some customers found the pricing to be a bit high. There were instances where additional charges for mix-ins were not clearly communicated upfront, leading to a feeling of being "nickle-and-dimed." The amount of caramel and hot fudge was considered okay for the price. The liquid nitrogen setup and labor are acknowledged as contributing factors to the cost. Despite the pricing concerns, the overall consensus is that Chill-N Ice Cream is a great place for custom-made ice cream that is sure to impress. Staff are noted for being incredible and helpful, especially with allergy concerns and explaining the unique process. A pint to-go can be snap-frozen to last longer in hot weather, which is a significant plus.