(EDIT I arrived at 11:18 AM and am still here waiting for my order now that it is 11:44 AM)Came to pick up an online order. They claimed their tablet was down and asked to see the order on my device. Then she was supposed to fix the order that I was picking up but instead she stopped preparing my order to make new orders for customers that came in after me. Got very defensive when I asked, calmly, if this is what she was doing and justified it by saying that it only now printed out even though she saw it on my phone. Continues to take other customers ahead of me instead of making my order. The woman working the counter made excuses and claims that was the only her 2nd day working here and does not seem to understand the concept of preparing the orders that come in for the customers who are already waiting rather than taking new orders and serving those new people that arrived later. I have already been waiting 19 minutes and she hasn't even started on my order even though there was nobody here when I arrived and several people came in after me. I am a disabled man, The other customers that came in after me were all women and I am wondering if this is a gender biased thing or due to my being disabled and using a mobility aid. I have not yelled at her or been in any way rude, So her decision to not prepare my order Is very strange.
Free F
Tasted Low quality, freezer burnt, watery and like they tried to cover it all up with a cup of agave. Ickkk
Autumn Yeager
I love this location! Friendliest employees and my order was made to perfection. Thank you, Austyn & Nekter!!!
Taylor Moon
Austyn gave the best customer service and made the most beautiful and tasty pb bowl.
Austyn R
omg i am beyond pleased with the environment in this store! everyone is so happy and kind, mackenzie took my order and made my juice and it was spectacular! thank you nekter!
Rick V
Austin and Neely were the Ramsey’s of smoothies best ones I’ve ever had!!!
Indigo Regalado
I just want to give a big shoutout to Austyn, Nealy & Victoria! They welcomed me to my first time there! Austyn’s big smile felt so inviting as I approached the easy to read juice menu. I asked Nealy suggested the most popular juice which was the toxin flush. I was looking for more of a carrot drink and was told The Buzz is really good and it was indeed! I noticed Victoria working hard in the back and was so with my beverage and all the smiles and excellent customer service that I’m definitely coming back to try all the juices! These girls rocked it today and made me a happy camper!!! Thank you, ladies!!!
Isaiah Fernstaedt
Austin was so helpful and kind, she made me an amazing drink as well, definitely will be back !
Desiree Mendoza
Don’t apply here the owner is judge mental and doesn’t know what she’s doing. Rather spend her days at Pilates. Having teenagers running her business with absolutely no morale. No wonder she isn’t looking to expand. Just sitting with her two 3 star locations. Good luck lady ;)
Roachie's Vulnerability Vlog
Don't work here. The owners make up lies about their employees so that they can fire them with out a legitimate reason.
The staff didn't acknowledge me. The smoothie was bland and not blended all the way. There were only 2 tables indoors and cramped! This place was ridiculous. I'll never get another smoothie there again. Which is probably what they want.
S W
this place is a joke. they need to hire real employees who understand customer service and how to make a proper smoothie. i asked if a nut butter was organic and she literally looked confused and said she was new and only been there 5 days. um, that wasn't my question. i didn't ask about your work history. i asked about an ingredient. 2nd, they made my drink wrong when i specifically asked for something to be left out. the attitude and incompetence is unacceptable when you're charging customer's close to $10 for a drink. the staff needs to be whipped into shape big time. that mall is classy and that place IS NOT
Pablo Pride
Anthony I guess that’s what he said his name was the manager was terrible terrible terrible his needs some education on how to communicate with customers and customer service
K M
A little pricey but the have the best bowls! And I do enjoy their energy balls, they taste great and are a healthy snack.
johnnie g
I ordered the detox and it’s alright at best. After I ordered I was looking at some items in the fridge and reading the ingredients. As I was doing this the guy working there was peaking his head around the corner and acting real weird pretending to clean stuff while watching me like I was going to steal an item like a thief. I’m going to assume these kids don’t know any better than to do something as foolish as that; but it’s very offensive. I’ve got better things to do than steal granola bars. For all you know I could buy the whole store. He should have asked me if I had any questions about the items in the fridge and I definitely would have bought something instead of hawk eyeing me like a thief. This place was very dis occupied considering it’s outside a very busy Apple store; and it’s easy to see why.
(EDIT I arrived at 11:18 AM and am still here waiting for my order now that it is 11:44 AM)Came to pick up an online order. They claimed their tablet was down and asked to see the order on my device. Then she was supposed to fix the order that I was picking up but instead she stopped preparing my order to make new orders for customers that came in after me. Got very defensive when I asked, calmly, if this is what she was doing and justified it by saying that it only now printed out even though she saw it on my phone. Continues to take other customers ahead of me instead of making my order. The woman working the counter made excuses and claims that was the only her 2nd day working here and does not seem to understand the concept of preparing the orders that come in for the customers who are already waiting rather than taking new orders and serving those new people that arrived later. I have already been waiting 19 minutes and she hasn't even started on my order even though there was nobody here when I arrived and several people came in after me. I am a disabled man, The other customers that came in after me were all women and I am wondering if this is a gender biased thing or due to my being disabled and using a mobility aid. I have not yelled at her or been in any way rude, So her decision to not prepare my order Is very strange.
Tasted Low quality, freezer burnt, watery and like they tried to cover it all up with a cup of agave. Ickkk
I love this location! Friendliest employees and my order was made to perfection. Thank you, Austyn & Nekter!!!
Austyn gave the best customer service and made the most beautiful and tasty pb bowl.
omg i am beyond pleased with the environment in this store! everyone is so happy and kind, mackenzie took my order and made my juice and it was spectacular! thank you nekter!
Austin and Neely were the Ramsey’s of smoothies best ones I’ve ever had!!!
I just want to give a big shoutout to Austyn, Nealy & Victoria! They welcomed me to my first time there! Austyn’s big smile felt so inviting as I approached the easy to read juice menu. I asked Nealy suggested the most popular juice which was the toxin flush. I was looking for more of a carrot drink and was told The Buzz is really good and it was indeed! I noticed Victoria working hard in the back and was so with my beverage and all the smiles and excellent customer service that I’m definitely coming back to try all the juices! These girls rocked it today and made me a happy camper!!! Thank you, ladies!!!
Austin was so helpful and kind, she made me an amazing drink as well, definitely will be back !
Don’t apply here the owner is judge mental and doesn’t know what she’s doing. Rather spend her days at Pilates. Having teenagers running her business with absolutely no morale. No wonder she isn’t looking to expand. Just sitting with her two 3 star locations. Good luck lady ;)
Don't work here. The owners make up lies about their employees so that they can fire them with out a legitimate reason.
Restaurantji Recommends
The staff didn't acknowledge me. The smoothie was bland and not blended all the way. There were only 2 tables indoors and cramped! This place was ridiculous. I'll never get another smoothie there again. Which is probably what they want.
this place is a joke. they need to hire real employees who understand customer service and how to make a proper smoothie. i asked if a nut butter was organic and she literally looked confused and said she was new and only been there 5 days. um, that wasn't my question. i didn't ask about your work history. i asked about an ingredient. 2nd, they made my drink wrong when i specifically asked for something to be left out. the attitude and incompetence is unacceptable when you're charging customer's close to $10 for a drink. the staff needs to be whipped into shape big time. that mall is classy and that place IS NOT
Anthony I guess that’s what he said his name was the manager was terrible terrible terrible his needs some education on how to communicate with customers and customer service
A little pricey but the have the best bowls! And I do enjoy their energy balls, they taste great and are a healthy snack.
I ordered the detox and it’s alright at best. After I ordered I was looking at some items in the fridge and reading the ingredients. As I was doing this the guy working there was peaking his head around the corner and acting real weird pretending to clean stuff while watching me like I was going to steal an item like a thief. I’m going to assume these kids don’t know any better than to do something as foolish as that; but it’s very offensive. I’ve got better things to do than steal granola bars. For all you know I could buy the whole store. He should have asked me if I had any questions about the items in the fridge and I definitely would have bought something instead of hawk eyeing me like a thief. This place was very dis occupied considering it’s outside a very busy Apple store; and it’s easy to see why.
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