Subway in Tucson

“This review is for Vicki.

I went to this subway for a year and recently moved away, and of all the food places in tucson I will miss this subway because of Vicki. She closed what seems like every night, or at least everytime I would go after work for a sandwich. Vicki has a way of making you feel like you're watching an italian grandma making you food with warm, real conversation.

She works this job because she wants to, and she takes pride in her workspace and treating her customers well. Vicki, I wish you the best of days with your family always. I'll think of you when I walk into a subway 🍪“

“Saturday evening there was only one employee working, and I waited almost 20 minutes for my turn. The employee worked hard, but having only one person running the store isn’t enough. There should be at least 2 employees on shift at all times, even during slow hours, to ensure better service and reasonable wait times.“

“I built my own sub and if I do say so myself I did a pretty good job. Seriously though, I wish I would have gotten the names of the employees working. They were fantastic and had loads of patience. My daughter and I went into Subway at 17:30 (5:30pm) on 01/27/2025. I hope I have narrowed things down. My contacts were extremely cloudy and it was getting dark. I can't see to drive very well at night and my daughter doesn't drive. I might have seemed hurried and a bit moody to the employees there. They handled it with class and dedication. I am so sorry if I seemed a bit cross. My sandwich was delicious and I will definitely be back in a better mood. It's no excuse, I could have asked but I didn't know if you could still build your own sub with the ingredients you wanted or if the menu changed to what was suggested. With the patience of everyone who works here and the quality of the food, I can't wait to come back. This franchise is better than the expensive place across the street“

“I'm a Student at Pueblo Highschool across the street and I have to say that this subway is the best Place I go to after school to have a bite to eat and study, Service is quick and and the food is good, Atmosphere is great a Great place to study after school and eat, 10/10 (student discount is great😉)“

“BRAVERY is THE BEST of All Time.

Best service always comes from the good people with good attitude. This young gentleman “Bravery” is very kind and very humble and honest I have ever seen in modern days in food services.

As you walk in he is ready to greet you with respect, love and good attitude. He has anything it takes to get everything done right in minute, such as: washing his hands, asking what you want and putting it together without delaying. I would real really love to see Subway hiring the right people like him.

Thank you “Bravery” for your service. Thank you.“

“I recently started going to Subway again once they came out with protein pockets. This location is also very convenient for my job. After going to another Subway recently, I realized that this Subway is amazing because of the people who work there, they are so friendly and so helpful. Honestly, that kind of service is what makes me want to visit a specific location. And I think this is my new favorite Subway. Thanks, guys for being awesome and putting a smile on my face each time I come in 🙂“

“Manager or lead person always says Hello or Morning, acknowledges you. Staff is always courteous. They have food laid out looking fresh, plenty of bread. Sandwiches are wonderful! I live near another Subway which socks, I go out of my way to get good service!“

“I went to the location on Twin Peaks last night. The two gals were super sweet helped all 4 of us with our meats at the last hour(s) of the day but the bread was hard, yes I get a meal, ate it and was full but my soul wants happy. Today I go this location and my go to 15 Titan Turkey was amazing, as seen on the menu not toasted and send it! The gal was awesome, made the sandwich while still small talking, made me feel very welcome in the busy gas staion.“

“I went to this location on 9/19/25 at 3:00 and all I can say is the young adults that work here? They are amazing! What good kids! All 3 of them! So welcoming, so friendly, and attentive ! It was so refreshing stopping in n being treated safe pleasantly! Food was fresh sub was jam packed n put together so perfectly! It was made the exact way I wanted it! Stop by this subway! You won’t be disappointed! Leave these young people a tip! They so deserve it! I have a support pup n they were extremely kind to him as well! IM SO IMPRESSED WITH THESE YOUNG ADULTS! I did take out n ordered the sweet onion chicken teriyaki ft long! Extremely delicious! I hope the owner of this store realizes n appreciates his employees!! Good job!! Thank you!
Shay n Bosco“

“I would like to say that the young man working on August 10th around 5-530 is a dang rockstar. He was working by himself incredibly busy and the whole time courteous and kept a smile on his face. He greeted every customer that came in the door and kept his composure, and had the sandwiches done quickly like a pro! Flip side shame on you subway for making him work on his own what in the actual heck!!! That right there is how you lose good employees! That young man deserves a raise I wish I would have gotten his name this is at the oracle and Roger location.“

“My visit to this Subway was unexpectedly delightful. The standout feature was Adrian, a staff member whose warm welcome and vibrant personality truly elevated the atmosphere. His excellent customer service made a routine sandwich stop feel special. Based on this experience, I'd confidently recommend this location to others looking for a pleasant fast-food visit.“

“Love coming here for my nightly sandwich! It’s always the young gentleman with curly hair, LOVE his customer service, so sweet and professional, attends customers fast yet so neatly made! Hope he gets the appreciation he deserves! Overall a good location with amazing sandwiches, it will NEVER disappoint!“

“I went to the La Cholla & Magee store today. Both employees were great and helpful. I even teased the manager about how much sugar was on the churro, we both laughed. The store was clean including the restroom. The only possible negative was there was no napkin in my to go bag.“

“Ordered through the app and the door dash delivery driver stole my order. The manager kindly remade my order and cheered up my whole evening by caring about my situation! Even privately texted me for theft evidence photos and information and wished me a wonderful holiday season. Genuine care came over making a buck. Thank you !“

“I had an amazing experience at Subway thanks to David! He did an excellent job making my subs — everything was fresh, perfectly portioned, and made exactly how I asked. He paid attention to every detail and made sure my order was just right.
On top of that, his customer service was absolutely perfect. He was friendly, patient, and professional the entire time. It’s rare to find someone who truly cares about both the food and the customer experience, and David definitely does.
Thank you, David, for going above and beyond! I’ll definitely be coming back.“

“I’d like to thank a young man named Langston for his outstanding customer service skills. I ordered Subway through Door Dash, but my son’s sandwich was wrong. I called Subway to let them know about it. I spoke with Langston and he told me the next time I’m at that that Subway, they’d make the sandwich the right way. Thanks Langston! ?“

“I want to shoutout employee Mikayla, she was so welcoming the second that my husband and I walked into subway. She was super personable, and overall had the most genuine customer service I have ever experienced in a really long time. She made the experience very memorable, that is felt like I was talking to a best friend. My husband and I will be going to this location for our subway sandwiches from now on in Tucson. Thank you so much Mikayla for making our Subway experience so amazing! We need more people in customer service like you that actually make a difference in peoples day to day lives.“

“I love coming here every Monday after my work day, the manager is always cleaning and managing the food to the most fresh possible standards. This is the cleanest subway I ever I been in . Love the atmosphere and the employees are well represented and behaved. I super appreciate there positive energy.“

“I had a positive experience at Subway thanks to Robert. The line was long and he was working by himself, but he stayed calm, patient, and kept things moving while still giving each customer good service. He worked hard and made the sandwiches well, putting a generous amount of ingredients on them. It was clear he was doing his best to take care of everyone, and I really appreciated his effort.“

“Matson & Isaiah are GREAT employees. They welcomed us in the second we opened the door. Both of these gentlemen went above and beyond giving exceptional customer service.Our sandwiches were delicious, fresh ingredients ,overall yummy. It had been a year plus since we had eaten at Subway. We weren't disappointed and Matson & Isaiah made our visit wonderful.“

“For those of you looking to reviews to complain about how they closed up 10 or 15 mins early and couldn't get your 5 footlongs clearly care more about your over bloated stomach than having common human decency they are a good clean subway with fast service it's not their fault you decided to go last minute you shouldn't even be eating a big meal that late that's how you get fat faster these aren't professional sandwhich makers they are just kids and students trying to earn money n go home cmon be better“

“The staff is very nice and always makes great sandwiches. It's a friendly atmosphere and they have excellent customer service. They really go the extra mile to make sure customers get what they want. Food is fresh and the place is clean😊“

“the two guys closing on 9/28 plus a girl with brown hair one time on 9/27 are the absolute best sandwich makers of all time i cannot stress this enough id choose this sandwich over a michelin star restaurant sandwich id eat this every day of my life“

“We went to this Subway store. Jesus -111403 served us with so much happiness and positive vibes in him. He made good recommendation to toast my sandwich and it gave it a different character. A good one. Thank you for being cool Jesus! To management, pls give him a raise and keep him. His a good asset.“

“Hi,
I feel really bad to give not the best review. I know they always have only 1 person running the whole place even though there is actually 2 people in the store. He is the one that always peaks from the back when the young lady is always busy during rush time. Just FYI there has been multiple complains of having only one person for busy hours like Lunch time. Also, recommendation for when you are out of certain items. Please let the person, who made the online order know at the time of pick up. That you decided to substitute their item with something else. Or please wait and explain to them. Also, your phones seem to not be working. That could also help to avoid a second drive back to the store. I hope some of the issues can be solved. Other than that, please be there for your employees.

Thank you for remaking my order.“

“My family and I have been going to this Subway for about a year now, and I can confidently say that this is the best Subway I’ve ever been to. We’ve always used the Subway app to order online and never had issues until they messed up our order one time. Messing up one time out of twenty is not bad, but here’s the kicker. I called this Subway location the moment I found out the order was wrong, and the management and the crew were more than willing to help me and my family out to some new, correct sandwiches with an added bonus of free cookies! The manager and crew have always served with warm smiles and great attitudes.Will always recommend and always come back.“

“The guys working were really nice and awesome even being super busy and dealing with a customer who clearly should have made her food at home with all her extra special entitled requests like which side of the bread her sauces should be on or if her meat was warmed up in the microwave or the oven. The guys working today kept their cool and were still smiling. They are better than me! High five fellas. Food was great! Thanks.“

“Was just there to pickup my order. Amari, was working by herself. My online order wasn’t ready, which was ok I didn’t mind waiting, seeing that she was working really hard. She kept a smile on her face and greeted everyone walking in and kept a steady pace. She apologized for the wait, everyone there understood. She worked hard and was able to help walk-ins as well as online orders. My sandwiches were made well and as ordered. Great service!!!
👏👏👏👏👏👏 to Amari !! Thank you“

“It was very easy to order my lunch ahead of coming into the Subway store. I was able to use the coupon code for additional savings. My sandwich was made fresh and accurately.? The staff was friendly and professional. ???? Even though there was no diet coke to pick up with my order, the staff attempted make things right by offering additional substitutes. This is the second time recently that I had a good experience here. ??“

“great food they make the bread really well at this location. i have come here for a few years of the employees are nice up until recently when a new manager was put in, Zaida gave great service but her male co worker seemed a bit behind, new manager is also questionable but great service from the OG team !“

“I went to this location for a quick late lunch today and I was extremely satisfied with the service. Brandon greeted me with a smile when I walked in and made sure I was satisfied with my sandwich. While I was eating and no one was in line he was cleaning, every other subway I have been to they sit on their phones. If anyone knows Brandon tell him his work ethic is impeccable. This will be the only location I go to from now on!!“

“Wow wow wow! This was my first visit to this location and is the best Subway sandwich I have had in a while! I mean outstanding! They were very busy, two very polite and personable employees helping me. What a great value! The franchise has seemed to have its struggles but this location is one I will go back to! Thank you for the amazing sandwich and the great service.“