“On vacation, I visited my daughter, and we stopped by for lunch. I have to say whoever is managing this taco bell, I give 5 stars. The staff really seemed to be enjoying their job. Friendly and noticed that everyone was happy and working at the same time. I also noticed that when a customer left then someone was cleaning the table immediately. Very clean restaurant.“
“Wonderful experience, from the food to the service, especially the service. It's not often you go into a fast food place or any restaurant and are greeted by a smiling face very upbeat personality. Thank you Angie for the exceptional service.“
“Taco Bell is categorized as fast food and it's exactly as they say... No false advertising here. I don't like the fact that the chili cheese burrito is gone "chilito" but can't go wrong with the crunchy taco as long as you don't wait too long to eat it. The last few times that I bought crunchy tacos they have been soggy before I could even get back to the house. I think the quality is disappearing definitely because they've got chicken on the menu now..“
“I have the feeling that fast food restaurants here in Tucson must have a high standard of hiring. I've been impressed with not only this Taco Bell but almost every other fast food place I visited since I've moved to Tucson. The restaurant was clean, organized and the staff were extremely friendly and helpful. I moved from Colorado and you can't say that about most fast food places in that state.“
“We ordered takeout, the woman who was there was new or didn't want to work, she gave us the wrong order, we had to stand in line again to correct the order, how good the food was, it was well cooked.
Parking: There is enough parking, it is always very large.“
“Funny story, although I like Taco Bell, it was the furthest thing from my mind today. However, when I went into Dunkin' next door and saw how filthy it was, with nobody manning the counter despite standing there for five minutes, I decided to go next door to Taco Bell instead. Greeted immediately. The crew was joking around with each other, but in a fun way that was still productive. Several crew members were involved with grabbing stuff for me and making me feel welcomed. Food looked and tasted great. Lobby was clean. Other customers came in and I watched their moods improve as the friendly staff did its things to them, too. Thanks for salvaging my day after Dunkin let me down.“
“They always get my order right I always do a special order. I’m very happy. Edit: 5/24. Same special order, same great service. About 1 AM, the people who make the food and the cashier are great.
5/27 around 11:30 AM. I ordered using the console and pay cash. The product was awesome. Staff are polite.“
“I had placed a mobile order and forgot to make a small change and I called to see if they could change it and they actually did it, this is the only tacobell so far who has actually made my burrito the way I want it and I will definitely be coming to this store instead of any others“
“I haven't eaten at a Taco Bell since probably 2011, and when I saw the luxe box I thought I'd give it a shot plus I had to get my favorite...a chicken quesadilla with the 'gut rock' sauce! Overall everything was delicious and I was pleasantly surprised. I won't wait another 20 years to eat here again lol“
“The staff and food were excellent. We were having a pretty bad, culminating in my wife straining her ankle and going to the er. I had been sitting in the car with our three cranky children for several hours and we wanted to just pick up a meal on our way home. The staff member working the drive through was extremely friendly and fantastic. We got our food and I can't explain my, or my wife's, surprise when we tried our five layer burritos and they were easily the best we had ever had, warm and fresh. The rest of our boxes met or exceeded most of our other experiences as well. All in all, a fantastic experience. It may have been timing but everything was exactly what we needed.“
“You can't say anything bad about this location. We have been to a lot of Taco Bells. This was pretty surprising just how delicious this meal was. The food rarely looks like the food in the picture. This not only looked like the food but was amazingly fresh and a flavorful explosion of delightfulness. Highly recommended“
“I dont come here often, but whomever was working drive thru, jul 19, sun, at 1500 (I did not catch his name) was very upbeat, quite pleasant, and super personal! He was efficient and worked both lobby and drive thru at the same time. He addressed lobby customers by first name and greeted them warmly. Impressed! Hope he serves me next time!“
“The Valencia Taco Bell in Tucson is the best!! The best customer service employees!! The food is perfect. Thank you for your kindness and hard work. We always go to this location. Friendliest, happiest employees. The visit is always a pleasure.“
“Staff was super super nice, very clean place, and food was as it looked on the photos. The photos never look like the actual food. I really enjoy this location, and I have had many bad experiences at other locations. The staff are very happy and work well together. Thank you for giving me a good experience. This location is my favorite so far!“
“One of the Best Taco Bell in the continental US!! And I’ve been to a lot of Taco Bell’s lol. My crunchy tacos did not get soggy at all, they weren’t skimpy with the meat, everything was delicious! And that ain’t the munchies talking either ?“
“Great location right on the bus route with plenty of parking and it's just a great place to stop in and have a bite to eat or if you're in a hurry go to drive through. I did both on the same day I forgot something after I left and had to go to drive through and I have great service and great food both times. I've been back several times just because of the customer service I even live further away and choose this Taco Bell location because of the people working there.“
“This location is top Tier 👌🏼 the service and food just 5/5 Never goes wrong. Any other location just sucks. Been coming here ever since I was in middle school and now im 22, This place just hits better, food is made right ✅️ service is great, Just the only THING is that I never get extra napkins. What is 2 to 3 napkins going to do for me when I get , 2 steak quesadilla, A spicy soft taco , a bean and cheesy rice burrito and some Locos doritos tacos !?? The food is messy in a good way but I need my napkins.“
“Growing up on the Southside I've learned to love real Mexican food. Sadly TB doesn't sell real Mexican food.
Instead they sell cheap quality Nathan priced garbage filler cleverly disguised through marketing manipulation as Mexican food.
I visit weekly as I simply can never get enough of TBs offerings.“
“Finally revising this review - management changed some years ago. Service has been great, both in wait time and food quality, and with pretty much everyone that works there. Friendly and efficient service. I always order on the app and pick up at the counter, so I can’t really speak to the overall “atmosphere”, but it’s been clean every time I’ve been there, which means something.
Vegetarian options: Black beans can be substituted for meat in any item, and multiple items are noted specifically as vegetarian on the menu.
Parking: Parking is sometimes sketchy when the Mexican restaurant right next to it is full; the main ingress from houghton also goes right between the two. that part of the shopping area wasn’t thought out. There are designated spots for takeout though, and I can always find a spot, it’s just tight.“