Bubble tea slush was so very watery. Ordered 3 slushes and all were watered down.
Kristina
Great service and delicious bubble tea! This location is very spacious.
Shuja Khan
This place is newly renovated and massive. The staff and the ambiance is very nice. Ordered their Mango Smoothie which tasted very good
Jessie Pang
please bring back the old version of jasmine tea… the jasmine milk tea is not as good anymore :( staff is always very nice and friendly!
Dominic Dutt
feel like this location is no longer good. it was good at beginning. but so far my past few experiences have been bad. the last visit, we ordered hot drink and the staff sealed it with plastic seal. plastic seals are unsafe for hot drinks since they are toxic. I told the staff that didn't make sense so they removed seal and in same cup put lid cover as they should have in the beginning. I told the staff the lid isn't secure since the cup is damaged and it will leak. staff insisted that it was fine. it spilled on both of us and i took the cup back to the staff to show them. instead of correcting their own mistake or replacing our drink, they did nothing. I think it's still good location to go to but best to tell the staff what to do and how you want the drink. don't try to correct the staff since they are defensive so you will just be wasting your time. also people bring their outside food like fried chicken and other. if you dun mind the smell of outside food, then you will be ok otherwise, i recommend go somewhere else.
Cuneyt Sarikaya
This is how it looks like inside the cafe. I mentioned the employees but they were okay with it
Uzair Shah
Leah is one of the kindest and most attentive team members at this Chatime location. Her professionalism and attention to detail truly make each visit a great experience. Thanks for making Chatime feel so warm and welcoming, Leah!
Cosette onisuu
Brown rice green milk tea with QQ topping, half sugar - what a delightful drink!
My other go to is roast milk tea with grass jelly~~😋
Heba Elassal
The boba is perfectly cooked and fresh
Iris Larromana
Spacious, the boy who took my order was very polite, I appreciate they have parking at the back.
HORRIBLE EXPERIENCE I WAS INSULTED BY STAFF FOR NOT KNOWING WHAT A MATCHA MILK TEA IS! DONT COME HERE PEOPLE!!!!
Hubey Razon
Good place to study and get stuff done. Also open till late
Chloe Rachel
Nice spacious location! Stopped by when there was a 2 for $10 special and ordered the Grass Jelly Roasted Milk Tea, which is a usual favourite. Staff were friendly and helpful, and the drinks tasted great with the modifications on ice and sugar level. I substituted oat milk to one of the drinks and it's a $1.20 add-on (not cheap for non-dairy drinkers)! But I appreciated the option!
In-store, they had a sign about complimentary parking after 5 pm, but when questioned, the staff couldn't answer how to get to the parking area (off which street, etc.). I forgot to scan my rewards card as I wasn't asked at payment, but I contacted Chatime and they were able to rectify as it couldn't be added after-the-fact in-store. Would recommend! I came mid-day around 3 pm but imagine it gets busier in the evenings.
Patrick T
Place is tidy and clean. The staff are extremely helpful and polite. Great location and staff!
Bubble tea slush was so very watery. Ordered 3 slushes and all were watered down.
Great service and delicious bubble tea! This location is very spacious.
This place is newly renovated and massive. The staff and the ambiance is very nice. Ordered their Mango Smoothie which tasted very good
please bring back the old version of jasmine tea… the jasmine milk tea is not as good anymore :(
staff is always very nice and friendly!
feel like this location is no longer good. it was good at beginning. but so far my past few experiences have been bad. the last visit, we ordered hot drink and the staff sealed it with plastic seal. plastic seals are unsafe for hot drinks since they are toxic. I told the staff that didn't make sense so they removed seal and in same cup put lid cover as they should have in the beginning. I told the staff the lid isn't secure since the cup is damaged and it will leak. staff insisted that it was fine. it spilled on both of us and i took the cup back to the staff to show them. instead of correcting their own mistake or replacing our drink, they did nothing. I think it's still good location to go to but best to tell the staff what to do and how you want the drink. don't try to correct the staff since they are defensive so you will just be wasting your time. also people bring their outside food like fried chicken and other. if you dun mind the smell of outside food, then you will be ok otherwise, i recommend go somewhere else.
This is how it looks like inside the cafe. I mentioned the employees but they were okay with it
Leah is one of the kindest and most attentive team members at this Chatime location. Her professionalism and attention to detail truly make each visit a great experience. Thanks for making Chatime feel so warm and welcoming, Leah!
Brown rice green milk tea with QQ topping, half sugar - what a delightful drink!
My other go to is roast milk tea with grass jelly~~😋
The boba is perfectly cooked and fresh
Spacious, the boy who took my order was very polite, I appreciate they have parking at the back.
Restaurantji Recommends
I like it
HORRIBLE EXPERIENCE I WAS INSULTED BY STAFF FOR NOT KNOWING WHAT A MATCHA MILK TEA IS! DONT COME HERE PEOPLE!!!!
Good place to study and get stuff done. Also open till late
Nice spacious location! Stopped by when there was a 2 for $10 special and ordered the Grass Jelly Roasted Milk Tea, which is a usual favourite. Staff were friendly and helpful, and the drinks tasted great with the modifications on ice and sugar level. I substituted oat milk to one of the drinks and it's a $1.20 add-on (not cheap for non-dairy drinkers)! But I appreciated the option!
In-store, they had a sign about complimentary parking after 5 pm, but when questioned, the staff couldn't answer how to get to the parking area (off which street, etc.). I forgot to scan my rewards card as I wasn't asked at payment, but I contacted Chatime and they were able to rectify as it couldn't be added after-the-fact in-store. Would recommend! I came mid-day around 3 pm but imagine it gets busier in the evenings.
Place is tidy and clean. The staff are extremely helpful and polite. Great location and staff!
Atmosphere: 5
Food: 5
Service: 5
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