Chatime

5216 Kingsway, Burnaby
(604) 620-2897

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Recent Reviews

feel like this location is no longer good. it was good at beginning. but so far my past few experiences have been bad. the last visit, we ordered hot drink and the staff sealed it with plastic seal. plastic seals are unsafe for hot drinks since they are toxic. I told the staff that didn't make sense so they removed seal and in same cup put lid cover as they should have in the beginning. I told the staff the lid isn't secure since the cup is damaged and it will leak....
Leah is one of the kindest and most attentive team members at this Chatime location. Her professionalism and attention to detail truly make each visit a great experience. Thanks for making Chatime feel so warm and welcoming, Leah!
Nice spacious location! Stopped by when there was a 2 for $10 special and ordered the Grass Jelly Roasted Milk Tea, which is a usual favourite. Staff were friendly and helpful, and the drinks tasted great with the modifications on ice and sugar level. I substituted oat milk to one of the drinks and it's a $1.20 add-on (not cheap for non-dairy drinkers)! But I appreciated the option!

In-store, they had a sign about complimentary parking after 5 pm, but when...

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