Chipotle Mexican Grill in Burnaby

“I’m a regular customer at Chipotle Lougheed and I eat here almost every day or every other day. I was there again on Monday, and despite how incredibly busy it was, I was genuinely impressed by the staff’s attitude, professionalism, and customer service.
You could clearly see that the restaurant was extremely busy and that the team was working with fewer people than the volume of customers probably required, yet everyone remained respectful, friendly, and focused. I actually mentioned how positive my experience was, and one of the employees encouraged me to share it in a review.
After reading some of the reviews here, I was honestly surprised by how many negative comments there were because they don't reflect my experience at this location at all.
When you're receiving restaurant-quality food with the speed and convenience of a fast-food service model, there will naturally be challenges during peak hours. In my experience, the food quality has always been great, and the effort and hard work of the employees is obvious every time I visit.
As a loyal customer, my only suggestion would be to increase staffing levels. The team works incredibly hard, and having more employees on shift would help reduce pressure on the staff and create an even better experience for customers.
And finally, I absolutely love the Barbacoa Beef! 😊
Please keep up the great work!“

“One of the popular chipotle/place in the town.
Kudos to the Managers and their team for the great work and appreciating for working so hard
As they are mostly busy and still handling everything on their own

Good job guys
thanks for the great service.“