McDonald's

9855 Austin Ave Suite 300, Burnaby
(604) 718-1140

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Recent Reviews

Despite an unfortunate accident where another customer accidentally knocked over my coffee, the overall experience was salvaged by the manager's intervention. While the initial response from a staff member was less than satisfactory, the manager stepped in, addressed the situation, and ensured I was taken care of. I appreciate the manager's efforts to make things right.
Super busy location, not the best looking one, but I had a great experience today that I like to share.I ordered just a coffee and watched the girl empty what was left in the pot into my cup and left it there to brew more so she can add to it.The supervisor named May, came there and emptied the cup and started to brew a fresh pot and told the cashier that she shouldn't have done this.They didn't know I was watching, but that little gesture is only expected from a supervisor...
It feels this location has more consistent quality for breakfast compared to the North Road location.When it's busy it feels understaffed so you cannot expect a speedy service (it's not the staff's fault) -- it's a small operation.They often don't seem to have certain items (ice cream etc) so you'll need to go elsewhere for that. The staff don't need to serve the drive-thru crowd so that's a plus

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