Pizza Hut in Burnaby

“An online order for some reason sent it to this location instead of one closer to me. When I called, the girl explained that the Doordash drivers were refusing to deliver it because it was a 15 min drive away (instead of 8 min). The staffer organized another driver and made a fresh pizza to deliver it. Overall it took about 3 hours total from order to arrival, but the staffer did her best to manage the situation. Big thanks to her!“

“Khalid is a wonderful pizza maker, he knows what he is doing and he is really good at his job!! I never visit any other pizza places since I visited the store with my family and he was there. Thanks Khalid and Thank you Aquia for the wonderful service!“

“What an unforgettable experience! Manager Bairen or Bryan (not sure if I got the name right) was amazing. He took extra steps to take care of the customers. We’ll definitely order from this place whenever we want pizza.Here is the story, I am visiting my senior parents from San Francisco. After picking up the pizza, my parents had a harder time chewing because it’s too thin and too crispy for them. Not sure what went wrong, I called Pizza Hot. The manager explained there are 3 different kinds of crusts and what my parents had before probably was hand crafted which is between the thin and pan crust. And he offered to bake a new hand crafted crust for my senior parents so they can enjoy.Really appreciate what the manager did for us!“

“Pizza hut is our go to for pizza. We had an amazing experience coming in this location. Raul was so friendly. I called the store to order ahead. From the moment he said hi on the phone, I knew he was friendly and pleasant to talk to. It was supposed to be a quick stop to pick up our order, but we ended up staying because of him. I
appreciate your customer service. Keep up the good work. We’ll definitely come back.

Parking: Huge parking space“

“It was my favourite pizza , until ended up paying almost 50 dollars for one large pizza , besides when you pay with cc or debit , tip option isn't option anymore cuz immediately prompt from the machine with minimum 6dlls even when you go and pick up your pizza , anyways today surprisingly the flavour of my pizza was beyond my expectations, ( or I was craving for pizza ) it was the smell the hot of the pizza the texture and today I got a bargain on the amount of ingredients“