Starbucks Coffee Company
$ • Coffee Shops
Hours:
2281 Harvey Ave, Kelowna
(250) 448-7924
About Starbucks
Customers' Favorites
Strawberry Coconut Drink and Mango Dragon Fruit Refresher
Starbucks Reviews
Menu
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Hours
| Monday | 5:30AM - 9PM |
| Tuesday | 5:30AM - 9PM |
| Wednesday | 5:30AM - 9PM |
| Thursday | 5:30AM - 9PM |
| Friday | 5:30AM - 9PM |
| Saturday | 5:30AM - 9PM |
| Sunday | 5:30AM - 9PM |
Based on the reviews, Starbucks Coffee Company offers a mix of experiences. The drinks, like coffee, are made well and can be prepared not too sweet as requested. The staff sometimes provides extra mindfulness, with one employee named Rylan helping a customer with a broken leg. A manager named K-J once greeted customers and gave free drinks, creating a positive experience. The team atmosphere can be refreshing, with baristas supporting each other to be successful. Vegetarian options are available.
However, service is not always consistent. Some customers waited over 10 minutes for their drink while many others also waited, and it was felt that a staff member changing garbages could have helped with the large sum of orders to improve time efficiency. A negative incident involved a manager who was reportedly demeaning and talking very rude to a staff member in front of customers, causing the staff member to look very distressed. This led to a complaint about the level of disrespect. Despite this, one regular visitor finds the service satisfactory and fast compared to other Starbucks outlets.