Tim Hortons

Name: Tim Hortons
Address: 2415 Hwy 97 N, Kelowna, British Columbia, V1X 4J2, Canada
Telephone: (250) 717-3957
Price range: $
Rating: 3.6

$ • Fast Food, Coffee Shops

Hours:
2415 Hwy 97 N, Kelowna
(250) 717-3957

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About Tim Hortons

Tim Hortons is a restaurant with a mixed bag of experiences. On the positive side, the service has improved significantly over time, and some staff members, like Navneet, demonstrate exceptional dedication to customer satisfaction, being hardworking, positive, and friendly. The food is generally consistent and good value for the price. Customers have noted that the drive-through service is quick and accurate, which adds to the convenience of stopping at this location. However, there are still some inconsistencies with the coffee, which can taste great one day and poor the next. Some customers have experienced issues with their coffee orders not being fulfilled correctly, such as receiving less cream and sugar than requested. The service can also be slow at times, with ordering taking longer than expected. Despite these issues, the restaurant has the potential to be excellent, especially with the positive experiences many customers have had. It seems to depend on the day and the staff on duty, but overall, the commitment to resolving issues, like the manager apologizing and fixing mistakes, helps create a better experience for everyone.