Tim Hortons

$ • Cafe, Coffee Shops

Hours:
739 McCallum Rd, Langford
(250) 478-4424

About Tim Hortons

Tim Hortons is a popular coffee and donut shop that receives mixed reviews from customers. The restaurant offers affordable options compared to competitors, and many customers enjoy the friendly and quick service, even during busy hours. While some, like one reviewer, have positive experiences with warm and smiling staff, others have reported issues such as confusion and crankiness from staff, long wait times, and disorganization during the ordering process. The quality and presentation of the food have also been questioned by some customers, as evidenced by a recent complaint about a medium iced coffee that was not cold.

Despite these mixed experiences, the restaurant remains a frequented spot, with customers praising the quick service, especially at the drive-through. The location is often noted for being clean, and the staff, including the cheerful and attentive team members, work hard to provide a pleasant experience. However, management has faced criticism for issues like accepting mobile orders when the store is not actually open, creating unnecessary stress for both workers and customers. Overall, the restaurant is still considered a favorite by many for its consistent coffee and friendly service.

Customers' Favorites

Tim Hortons Reviews

2.3
196 ratings
Restaurantji Rating
5
22%
4
3%
3
8%
2
15%
1
52%
Food
2.7
Atmosphere
2.7
Service
2.4

Share your opinion about Tim Hortons

Restaurantji Rating

I would like to say that Hamsa working at the Goldstream Village (Langford BC) Tim Horton’s outlet I had occasion to sit watching him produce his orders in a timely and efficient manner, but more than that he had outstanding customer service skills with each and every person he came in contact with. During a time when it is difficult to get valuable employee’s who are an asset to the Tim Horton’s brand name, it was gratifying to see that this outlet had hired an exemplary...read full review

I ask as I always do for double toasted English muffin sausage sandwich and they just don't care about the quality, it is never double toasted as I worked for Tim's and double toasted means double toasted not put it through the machine twice as fast as possible to keep your DT times down. Why do care about how fast I get out when you can't get the order right and then I have to come back and have you do it again when if you just waited and did it properly the first time we wouldn't...read full review

very fast and friendly staff

Read All Reviews(196)

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Menu

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Tim Hortons Menu
Tim Hortons Menu

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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