Starbucks Coffee Company
$ • Coffee Shops
Hours:
3623 De Wolf Way, Merritt
(250) 378-2921
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Love Starbucks coffee but the customer service at the MeritT location is unacceptable. Went through the drive through tried to order at the menu board - no one answered. Drive up to the window the staff saw the vehicle yet did not even bother opening the window. Finally after honking a male aggressively opens the window and yells that the drive through is closed. Advised him that a sign should be placed to advise your customers. He yells at me there is and slams the window. Well...read full review
Shout out to Summer at the Merritt Starbucks location. She is WONDERFUL! So friendly, even the kids talked about how nice she was 💜 Keep up the great work Summer!
Menu
Hours
| Monday | 9AM - 4PM |
| Tuesday | 9AM - 4PM |
| Wednesday | 9AM - 4PM |
| Thursday | 9AM - 4PM |
| Friday | 9AM - 4PM |
| Saturday | 9AM - 4PM |
| Sunday | 9AM - 4PM |
Starbucks Coffee Company in Merritt offers a generally positive experience, especially for coffee lovers. Customers praise the great service and friendly staff, with some noting that staff members remember their names and quickly prepare their orders. The drive-thru is often highlighted as the best part of the location, with efficient service and well-made drinks, including custom frappuccinos that customers consider the best they've had. However, there are concerns about inconsistent hours and closures, with some times the shop is closed earlier or at odd hours, disappointing regular visitors. While many enjoy the coffee and the attentive service, some feel the focus on drive-thru and mobile orders has impacted overall customer service. The menu's baked goods are often described as too sweet, and the location sometimes struggles with staffing, affecting availability. Despite these issues, the location remains appreciated for its quality coffee and friendly atmosphere.