The Mill Pizza & Grill
260-2720 Mill Bay Rd, Mill Bay
(250) 743-8882
Recent Reviews
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On Aug 2, 2025 was the first time we had been to this restaurant.initially the service seemed slow however there was only one waitress working serving both inside and the patio until 3 pm when a second waitress arrived. The waitress Nina was outstanding and should be recognized for how she handled everyone with a smile and calm manner.
From the menu We both ordered club house sandwich and fries - they were absolutely delicious and large portions - we would definitely order them again.
Atmosphere: 4
Food: 5
Service: 5
Food wasn't exceptionally great and the service could have been better. The outdoor seating was nice. Nothing on the menu was guaranteed peanut free. Lots of different discounts available that change daily.
Atmosphere: 3
Food: 2
Service: 2
I ordered here with some buddy’s and I ordered the fish and chips. I was highly dissatisfied with the quantity of the fish I paid $23 for very little food. Meanwhile my friends paid much less and got plenty more.
Atmosphere: 4
Food: 3
Service: 3
Great dinner with friends & music bingo night! I will definitely be going back.
Atmosphere: 5
Food: 5
Service: 5
Cool place to for out of town dinning and drinking. After long drive 🚗 good time rest and eat at this location. Service is good food is also good
Atmosphere: 5
Food: 4
Service: 5
The owner/manager named Betty doesn’t Give a single care about how
They treat regular customers, ordered a spinach dip and accidentally dropped the dip bowl after 4 pieces and I asked if I could just have the dip bowl remade, our server comes back to us and says no and that if we want another one that we will be charged for the entire plate including all the toasted pita bits, so I said no and got charged for the entire plate without a remake, keep in mind we come here at least once or twice a week, sometimes 3 when the weather for patio becomes nice. She does not care about customer service. Only greed, most likely because hardly anyone goes to eat at that establishment to begin with. They have also have potato storage problems where you get grey French fries where they look and taste like the colour grey, so that points to oxidization problems during storage, and also we tried the pizza there 3 times and it was always under cooked and doughy. This lady sucks. Don’t go there. Just imagine if you were a one time customer! She gives me a somewhat cowardly vibe because she couldn’t just come out herself. She had to play back n forth messenger with our regular server, who is lovely by the way!
We just placed an order both my spouse and myself were included in this conversation. We specifically asked for cheesecake.
We received our order food was really good but no cheesecake.
Called multiple times twice hung up on only to hear we didn't order it! 😔 She was about to read back our order but I told her that didn't matter as no receipt was included in the delivery. About there I got disconnected again. Great food. However we didn't get what we ordered and have no idea if we paid for it or not.
Food: 4
Service: 2
Hands-down the best home cut french fries I’ve ever had! My burger was also delicious! Seasoned well, and the bun perfectly crisped on the edges. My friend got the mac and cheese and it was also incredible! Can’t wait to go back :)
Ordered pizza. One was not what I ordered and both had minimal toppings.
Spoke to manager who offered no resolutions and was argumentative.
Would not recommend.
Atmosphere: 3
Food: 1
Service: 1
Took the family for happy hour. The in house made artichoke dip was incredible, strongly recommend. Service was a little slow but acceptable. Will be going back!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Service was very slow. It took 20 mins for us to receive our drink order and the establishment was not busy.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Poutine Fries with Cheese, Club House Sandwich
Best French Fries I have ever had in my life! Had an excellent server who was very attentive to us. Nice touch to give the birthday boy a good size piece of Chocolate Brownie to take home as he was too full from his dinner!
Atmosphere: 4
Food: 5
Service: 5
Enjoyed a plate of eggs Benny although I didn’t like the cubed hash browns.
Update: tried the veggie burger. Hard small bun, patty was burnt and there was little sauce etc. Pizza: tasteless and could barely find any cheese.
Atmosphere: 2
Food: 2
Service: 2
I had to get a second order of bacon on my burger since the first time it was burnt but other than that it was very good the gravy was good perfect temperature fries good burger was decent it could've better but I liked it other than the inconvenience of the service
Atmosphere: 1
Food: 1
Service: 1
Snapper Fish and Chips is the Best!
Atmosphere: 5
Food: 5
Service: 5
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