McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
Oreo Mcflurry with Caramel Latte Macchiato
Double Cheeseburger
Big Mack Burger
Skor Mcflurry
Egg Mcmuffin
Large Fries
Hamburger
Poutine
McDonald's Reviews
182 ratings
Share your opinion about McDonald's
I made a mistake and the people at this McDonald’s were super helpful and super understanding and made my freaking day. I’m so grateful for them. What a great staff working this morning thank you!
Did you know they serve fries with that ?
Could serve to be a lot cleaner
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a restaurant where exceptional customer service is a priority. The staff, including the morning shift girl and Marilyn, are polite, thorough, and go above and beyond to ensure a positive experience. A drive-thru employee even paid for a customer's large fries herself when the line was chaotic. In another instance, the night time manager showed kindness and compassion to a stranded customer, allowing them to wait inside the restaurant after hours until their ride arrived. The staff at McDonald's consistently demonstrate a commitment to making customers feel valued and safe. Recent reviews highlight friendly service from the night crew, who are praised for their kindness and generous portions of mayo packets and napkins. However, some mention that the morning staff could improve in respect and patience, as they tend to be less attentive and less generous with condiments and napkins. Recent reviews also praise the morning staff for being super helpful and understanding when a customer made a mistake. Customers say the staff at the Redford location put aside lost headphones and were very professional. The lady at the first drive thru window is always in a good mood, and customers say this location has never made a mistake with their order. Overall, the restaurant's team strives to create a welcoming environment, with standout service from staff like Zach, who received high praise for going above and beyond.