McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

McDonald's is a restaurant where exceptional customer service is a priority. The staff, including the morning shift girl and Marilyn, are polite, thorough, and go above and beyond to ensure a positive experience. A drive-thru employee even paid for a customer's large fries herself when the line was chaotic. In another instance, the night time manager Jordan showed kindness and compassion to a stranded customer, allowing them to wait inside the restaurant after hours until their ride arrived. The staff at McDonald's consistently demonstrate a commitment to making customers feel valued and safe. Recent reviews highlight friendly service from the night crew, who are praised for their kindness and generous portions of mayo packets and napkins. However, some mention that the morning staff could improve in respect and patience, as they tend to be less attentive and less generous with condiments and napkins. Overall, the restaurant's team strives to create a welcoming environment, with standout service from staff like Zach, who received high praise for going above and beyond.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

3
180 ratings
5
38%
4
12%
3
12%
2
11%
1
27%
Food
3.4
Atmosphere
3.2
Service
3.4

Share your opinion about McDonald's

Did you know they serve fries with that ?
Could serve to be a lot cleaner
I had lost my headphones in the bathroom at the Redford location. I went back two days later and they had put them aside for me . I can’t believe I got them back. Thank you so much to the staff at the Redford location you guys did me a solid big time. Could not be more impressed with the level of professionalism at this restaurant

Read All Reviews(180)

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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