McDonald’s

Name: McDonald’s
Address: 3033 St Johns St, Port Moody, British Columbia, V3H 2C4, Canada
Telephone: (604) 469-4350
Price range: $
Rating: 2.5

$ • Fast Food, Burgers, Coffee Shops

Hours:
3033 St Johns St, Port Moody
(604) 469-4350

Menu Order Online

About McDonald's

McDonald's, a popular fast-food chain, has received a mix of customer feedback. Some customers have expressed frustration with the constantly changing menu screens, making it difficult to order. Others have encountered issues with their orders, such as receiving shredded lettuce in a breakfast sandwich instead of the expected ingredients. Additionally, some customers have reported unusual messages on their order bags, leaving them confused. The restaurant's mobile app has also caused confusion, as one customer was denied service at the pick-up window despite placing a valid order through the app. Compared to other stores, this location is smaller and has some hygiene issues. The cleanliness in the store is messier than in other places, with many tables left dirty after customers leave. The water tap requires pressing to get water, making it hard to wash both hands at once, and there are no paper towels in the washroom. The hands dryer does not work. The front self-ordering kiosk's printer was not functioning, and staff could not print a receipt using another printer, yet there was no sign indicating the issue. However, some recent reviews highlight improvements. One customer noted that their meal was one of the best they had in a long time, with fresh and crispy fries, and a clean, comfortable dining area. Staff were described as friendly, with one employee being particularly sweet and calm. Overall, while service can be inconsistent and hygiene practices are not always up to standard, the friendly staff and decent fries are positive aspects.