There are more people. Sometimes there is a queue for the toiletParking: The parking was incomplete and I parked in the wrong spot. Is there a dedicated spot for Tim? Park in the wrong spot and get a ticket every minute
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 咖啡厅
Maksim Baykov
I always come here during my second job on sea Island, but today I was super satisfied due to excellent service and the way I got answers to all questions about tea options from Jess. Thanks to her and TH team.Perfect branch, parking area, easy access from road, nice staff and great coffee ?
Atmosphere: 5
Food: 5
Service: 5
Edwin Cheung
Quiet, ideal place in richmond to enjoy coffee with your
Atmosphere: 5
Food: 3
Service: 4
Sandeep Singh
Teach some customer service to girl employees so rude that it is getting patheticWe are coming to pay and get coffee not seeing useless attitude some people are born ill mannered I
Atmosphere: 5
Food: 5
Service: 1
Ram Gre
They burned the bun that I have asked for toasted , Cappichino was like coloured hot water . Just two person working there was long lineup . I hope someone will take care .thanks
manpreet singh
Cashier girl is so rude and disrespectful, doesn’t know how to talk with customers. She was showing attitude and her face expressions were so annoying. Idiot and shameless. Tim hortons’s should teach these girls how to give customer service. I have seen this problem in almost every girl employees. Acting like CEO of company. (Majority of Indian girls).
Service: 1
Kiran Kaur
Navdeep Mann the front cashier was awesome, very efficient quick, fast and clear communication! She is an employee that I would have employed for my store! I had a question she was quick with a smile, polite and respectful! Customer service was excellent, Navdeep you are an asset to this very busy location!
Gurpreet singh
I was at Tim Hortons today around 6:30 pm to get my tea. The employee on duty was Balpreet, and I must say, she is the rudest employee I've ever encountered. Her manner of asking me to repeat my order was extremely aggressive, and she lacks basic courtesy in her interactions—forget about "please" or "thank you". Her behaviour comes across as racist. As a regular customer, she really spoiled my day. If she dislikes her job or holds biases against specific races then she should consider seeking employment elsewhere. It’s concerning to note that there are many other reviews with similar complaints against Balpreet, yet Tim Hortons doesn’t seem to retrain their employees or discipline them for their bad behavior. I find it hard to believe the positive reviews praising her service, as there seems to be something fishy about them.
Service: 1
Satinder Wander
Brilliant staff, fast service, had a problem with my drink, balpreet helped me out and made a new drink for me the way I wanted, thanks
Atmosphere: 5
Food: 5
Service: 5
nivaan thandi
Even though it’s open 24/7 they still have no food or drinks at 4
one of the best Tims around.quality, consistency and pride make this a great location.
Atmosphere: 5
Food: 5
Service: 5
AD Limo
Balpreet KaurYour service is awesome.You make my day.Great thanksFromAD limousine services Ltd
Atmosphere: 5
Food: 5
Service: 5
Cris M
This Tim's has improved greatly though its not consistent. The girls working here are very friendly and can be attentive at times. But like mentioned above the service is inconsistent at times. I think more staff may be required or management needs to be in more as you can tell the difference when management is in. So it's a hit and a miss.Parking: Can fill up at certain times of the day and the other spots are paid and the patrol won't stop your car from being broken in to or damaged, but they'll ticket you at the blink of an eye if you fail to to purchase a ticket.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Brewed Daily
Faceman
Huge place lot of parking
Sukhdeep Sandhu
Balpreet on billing counter was soo rude and don't know how to deal with customers.
There are more people. Sometimes there is a queue for the toiletParking: The parking was incomplete and I parked in the wrong spot. Is there a dedicated spot for Tim? Park in the wrong spot and get a ticket every minute
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 咖啡厅
I always come here during my second job on sea Island, but today I was super satisfied due to excellent service and the way I got answers to all questions about tea options from Jess. Thanks to her and TH team.Perfect branch, parking area, easy access from road, nice staff and great coffee ?
Atmosphere: 5
Food: 5
Service: 5
Quiet, ideal place in richmond to enjoy coffee with your
Atmosphere: 5
Food: 3
Service: 4
Teach some customer service to girl employees so rude that it is getting patheticWe are coming to pay and get coffee not seeing useless attitude some people are born ill mannered I
Atmosphere: 5
Food: 5
Service: 1
They burned the bun that I have asked for toasted , Cappichino was like coloured hot water . Just two person working there was long lineup . I hope someone will take care .thanks
Cashier girl is so rude and disrespectful, doesn’t know how to talk with customers. She was showing attitude and her face expressions were so annoying. Idiot and shameless. Tim hortons’s should teach these girls how to give customer service. I have seen this problem in almost every girl employees. Acting like CEO of company. (Majority of Indian girls).
Service: 1
Navdeep Mann the front cashier was awesome, very efficient quick, fast and clear communication! She is an employee that I would have employed for my store! I had a question she was quick with a smile, polite and respectful! Customer service was excellent, Navdeep you are an asset to this very busy location!
I was at Tim Hortons today around 6:30 pm to get my tea. The employee on duty was Balpreet, and I must say, she is the rudest employee I've ever encountered. Her manner of asking me to repeat my order was extremely aggressive, and she lacks basic courtesy in her interactions—forget about "please" or "thank you". Her behaviour comes across as racist. As a regular customer, she really spoiled my day. If she dislikes her job or holds biases against specific races then she should consider seeking employment elsewhere. It’s concerning to note that there are many other reviews with similar complaints against Balpreet, yet Tim Hortons doesn’t seem to retrain their employees or discipline them for their bad behavior. I find it hard to believe the positive reviews praising her service, as there seems to be something fishy about them.
Service: 1
Brilliant staff, fast service, had a problem with my drink, balpreet helped me out and made a new drink for me the way I wanted, thanks
Atmosphere: 5
Food: 5
Service: 5
Even though it’s open 24/7 they still have no food or drinks at 4
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Brewed Daily
Restaurantji Recommends
one of the best Tims around.quality, consistency and pride make this a great location.
Atmosphere: 5
Food: 5
Service: 5
Balpreet KaurYour service is awesome.You make my day.Great thanksFromAD limousine services Ltd
Atmosphere: 5
Food: 5
Service: 5
This Tim's has improved greatly though its not consistent. The girls working here are very friendly and can be attentive at times. But like mentioned above the service is inconsistent at times. I think more staff may be required or management needs to be in more as you can tell the difference when management is in. So it's a hit and a miss.Parking: Can fill up at certain times of the day and the other spots are paid and the patrol won't stop your car from being broken in to or damaged, but they'll ticket you at the blink of an eye if you fail to to purchase a ticket.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Brewed Daily
Huge place lot of parking
Balpreet on billing counter was soo rude and don't know how to deal with customers.
Atmosphere: 4
Food: 4
Service: 1