Tim Hortons

Name: Tim Hortons
Address: 6080 Sooke Rd, Sooke, British Columbia, V9Z 0A9, Canada
Telephone: (778) 352-1110
Price range: $
Rating: 2.8

$ • Coffee Shops

Hours:
6080 Sooke Rd, Sooke
(778) 352-1110

About Tim Hortons

Tim Hortons, a popular coffee shop located inside a Petro-Can, offers a mixed experience for customers. While many praise the "above and beyond" customer service, kind and courteous staff, and the clean, well-maintained environment, others have faced issues with order accuracy and service consistency. Customers appreciate the morning service, which has improved, but find the evening experience less satisfactory. There are frequent complaints about order accuracy, especially in the evening, and some customers have noted that food and drinks can taste different from what they expect, despite ordering the same items for years. However, the staff, including a team member named Henson, is often recognized for their amazing service and good memory in remembering customers' favorite drinks. Many visitors feel welcomed, making it a go-to spot for solo adventures or family outings. Although the store closes at 8:30 pm, lights are sometimes turned off early, which causes frustration. Overall, Tim Hortons can be a good spot for a coffee or snack, but service quality and menu reliability can vary.