Tim Hortons

Name: Tim Hortons
Address: 7288 King George Blvd, Surrey, British Columbia, V3W 5A5, Canada
Telephone: (604) 596-5661
Price range: $
Rating: 2.3

$ • Fast Food, Donuts, Coffee Shops

Hours:
7288 King George Blvd, Surrey
(604) 596-5661

Menu Order Online

About Tim Hortons

Tim Hortons, known as TH's, is a restaurant that consistently provides fast and efficient service. The staff are knowledgeable, and the food is prepared quickly, with a high level of consistency in terms of quality. However, there have been reports of bias towards customers who are not from the Indo-Canadian community, with some staff displaying negative attitudes through eye-rolling, smirks, and heavy sighs. There have been specific incidents where customers received the wrong order, including cases where a customer had to go through the drive-through line multiple times to fix the issue. The manager's response to these situations has not always been satisfactory, with some customers receiving incorrect orders that appeared old and stale.

Despite these issues, the restaurant is generally clean, well-run, and organized. The lines can be daunting, but the lobby can be busy, especially in the morning. Some customers have noted that the staff, like the lady at the counter, can be friendly, and food items such as the Croissant and steeped tea can arrive quickly and fresh. However, there are concerns about food quality, with reports of items being over-toasted or nearly burnt. The restaurant provides vegetarian options like the veggie loaded wrap and has ample parking available, making it accessible for all customers, including those with disabilities. Overall, while there are areas for improvement, Tim Hortons remains a popular spot for many regulars.