Starbucks
Centre, 720 Granville St, Vancouver
(604) 633-9801
Recent Reviews
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The morning crew are amazing... I don't know how they do it. Always with a smile on their face, greeting everybody, and getting what feels like 30 orders done per minute, it's insane. It's a well-oiled machine, smooth, fast, efficient. The people who work here are very kind and have an immense amount of patience considering they work in a dodgy part of town. Best staff ever.
Service: 5
Amazing service!
The staff here are some of the kindest individuals I've met. They're always in a great mood, even early in the morning!
Extremely rude and unprofessional behavior. I visited around 7:00 pm on Thursday, September 18th, 2025, and asked one of the cashiers (a man wearing glasses) if I could use the washroom. He looked at me but did not respond at all. Another staff member politely explained that customers must make a purchase to use the facilities — a policy I was unaware of, as most coffee shops do not enforce this rule.
While I can respect store policies, there is no excuse for dismissive or unprofessional conduct. A simple, courteous explanation would have sufficed. Based on this interaction, I question whether this individual is suited for a customer-facing role.
Atmosphere: 1
Service: 1
There’s a barista called Calvin is so nice and cute
Atmosphere: 5
Food: 5
Service: 5
Everyone here is friendly , efficient and considerate
All product is quick and it’s very busy so good job!!
Atmosphere: 5
Food: 5
Service: 5
Calvin was so nice!!! Our drinks came out super fast as well :))
I visited them in the morning on Aug 23. There are 3 staff members and everyone has positive energy and vibes. They gave me energy too ♡
Atmosphere: 5
Food: 5
Service: 5
THE nicest staff. Makes me want to keep coming back
Atmosphere: 5
Food: 5
Service: 5
Clevon does not help at all i wanted used my point but he avoid that.😖😖😔
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
absolutely lovely staff! they are so friendly <3 the atmosphere is lively and cozy, and i get my drinks pretty fast which i appreciate! my go-to after walking around downtown :)
I asked for water with ice, I brought my bottle. The staff she said I have to buy something, it’s only served for customers, I replied I bought drinks earlier today(at Starbucks but different store), but she said I have to buy something… it’s my first time have this experience at Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Asked for a water at 13:30 July 22, 2025. And the only male worker said its for paying customer only??!
Is this what Starbucks has come down to? Not even providing the smallest convenience to the customers .
I have never had a problem asking for water in other locations. Is that male worker not properly trained?
Atmosphere: 1
Food: 1
Service: 1
To the awesome group of baristas working Monday, July 21st around 10:30 AM — thank you for creating such a friendly and kind environment. You greeted me right away and one could tell you all worked smoothly as a team!
Thanks for the great cafe misto & perfectly heated egg white bites! Cheers! :-)
Just here like 35 minutes ago. My brother is a tourist, he doesn’t know Starbucks washroom/purchase policy. He kindly asked this RUDE cashier with TONS of makeup. if he can use the washroom. She literally gave him an eye roll and yelled at him that he needs to purchase first before she can let him in. In a very RUDE way, he also told her he can purchase now so he can use the washroom but was told to lineup. Which he did. Its so uncomfortable to witness this. I look for a supervisor and end up talking to a short caucasian woman with a short hair and told her what happened instead of apologizing she defended her staff right away and told us we should follow the policy. Yes your cashier can inform your customer about this but it a nice way and you are a supervisor you should know better. You should learn how to apologize. You have CCTV cameras there feel free to watch it.. 7:20pm-7:30pm. Both of you shouldn’t be an ambassador of Starbucks.. it’s a letdown.
Atmosphere: 1
Food: 1
Service: 1
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