El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
8245 E Santa Ana Canyon Rd, Anaheim
(714) 921-4633
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
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I just ordered lunch at the drive thru.
Ordered a Chicken Fajita Burrito.
It was about 95% Rice, 2% black beans, and 3% slimy, mushy peppers and onions. That's it. Not one shred of chicken!
I opened it up to pick out the chicken as the rest of the burrito was pretty much inedible and couldn't find any at all!
I have tried calling several times with no answer, no answering machine, nothing.
I have my receipt and order number and would like a refund as...read full review
Long lines,always run out of chicken, bad customer service. Stay away from this location
I absolutely love the Under 500 Calorie menu! The drive through line is always busy at lunch, but worth the wait. The girls at the window...Tiana and Destinee especially...are always very courteous and helpful. PS...Bring back the Under 500 Calorie Chicken Enchiladas!!!
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
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El Pollo Loco is a restaurant known for its great-tasting and quickly prepared meals. While some customers have expressed disappointment with the affordability and quality of certain menu items, such as the tostado, the overall dining experience can be positive. The taco salad, for instance, is reported to be flavorful and well-presented, though the chicken itself may not always meet expectations in terms of quantity and flavor. The restaurant offers mobile app deals, which can make it an attractive option for a "run and grab" meal after a long day. However, customers who prioritize generous portions of high-quality chicken may be left unsatisfied, as the meat has been described as dry and bland on occasion. Overall, El Pollo Loco seems to provide a mixed dining experience, with both positive and negative reviews from customers.