This lady is super rude & unprofessional right away gave attitude to my mom that she didn’t know Spanish as she walked into the store. She was being super rude and racist towards my mom. Like all you gotta do is make a sandwich and keep your options to yourself. My mom was never rude to her so I don’t know what this lady problem was. Super uncomfortable and unnecessary.
Atmosphere: 1
Service: 1
Enoka Attale
Bad customer service lady that took my order was not professional at all
Denia Torres
I want to subway and it was pretty good and it was warm but the worker kept giving me dirty looks and was rushing to get my drink because she told me to hurry up and get my drink and my sandwich was on a counter and according to her she dropped it on accident but I saw her push it
Atmosphere: 5
Food: 5
Service: 3
Em De La Portilla
ordered through delivery, got my order, took one bite of my sandwhich and one of the cucumbers tasted like absolute bleach. had my boyfriend try it aswell and he had said the same thing. super disappointed since ive been ordering delivery from here for the past few weeks
Atmosphere: 1
Food: 1
Service: 3
Pyriscent “Pyriscent” Music
A tiny little shop with a single person operating it at 3:00 p.m. during lunch rush hour. What is this owner thinking?
Atmosphere: 1
Food: 1
Service: 1
Nancy R
Rude people, overpriced, not fresh, stay away from this branch!
Atmosphere: 1
Food: 1
Service: 1
Daniel Lee
Somebody is consistent and I appreciate
Atmosphere: 5
Food: 5
Service: 5
VIRTUOUS ONE
Sarah!!! One of the store Managers is Not !!! Welcoming on multiple visits and purchases. She has shown biases on who she decides to be friendly towards!!! Not good business ethics when you are spending money in this establishment for a sandwich meal on many occasions. Just because!!! she has been an employee for quite a while at this location, does not!!! mean she has appropriate customers service skills. Furthermore, this manager Sarah, very tacky, has actually gossiped about customers while they are present. Not a good nor professional example of a good customer experience. Too bad you cannot contact corporate. This is a franchise store.
Mo Mo
I like Subway sandwiches. I know every location has pros and cons. Like this one has rude servers and stale veggies. They NEVER say hello or goodbye, NEVER. I've been here a few times and thought today was the last straw when the lady had to raise her voice and be so adamantly rude and demand what sandwich I wanted even though I said I wanted American Cheese first, nope she wouldn't budge. I also told her TWICE I wanted chocolate chip cookies and she didn't include those, but didn't charge me. I'm not coming back to ANY Arcadia subways again! Plus $10 per subway WTH? Prices doubled but not my salary!
Atmosphere: 4
Food: 5
Service: 1
Pyriscent “Pyriscent”
A tiny little shop with a single person operating it at 3:00 p.m. during lunch rush hour. What is this owner thinking?
Food was good as usual only thing that I didn’t like is that the portions were less than what I get a other subways if it helps I had a Italian
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sandwich
CHIC TALK
CAUTION!!!THE SANDWICH MAKERS DON'T!!! PROPERLY WASH!!! THEIR HANDS ✋️ PRIOR TO TOUCHING THE GLOVES THAT TOUCH YOUR ORDER!!! I HAVE WATCHED AT LEAST 2 EMPLOYEES! UNSANITARY!! ESPECIALLY IN THESE CURRENT TIMES. ADDITIONALLY, THEY ARE NOT!!! VERY WELCOMING WHEN YOU WALK IN. YOU ARE LUCKY TO GET A DRY!!! BARELY A GREETING. PARTICULARLY THE EVENING CREW. YES THEY WALK OVER TO THE SINK TURN THE WATER ON BUT I HAVE SEEN THEM NOT ACTUALLY REALLY WASH THEIR HANDS!!! I GET SUBWAY ISN'T THE EXCITING PLACE TO WORK. BUTWHAT DOES THAT HAVE TO DO WITH THE UNFRIENDLY ATTITUDE THAT'S GIVING OFF AN UNWELCOME VIBE ? BOTH UNSANITARY AND NOT VERY FRIENDLY! TOO BAD YOU CAN'TGIVE ZERO STARS.
Chris Alves
Literally have not been able to eat subway as a franchise again after the last experience I had here. Truly save yourself and your stomachs and lowkey emotional well being bc the staff is rude too
Guillermo Gomez
Always good customer service
Atmosphere: 5
Food: 5
Service: 5
Christopher Alves
Ordered on DoorDash, but the restaurant labeled the sandwiches wrong so the doordasher brought me the wrong sandwich.I spoke with a sandwich artist over the phone explaining the situation, and not only was he rude but insisted I came in to get the order bc he couldn’t have DoorDash just refund me.I showed up and got the sandwich and did not get a single apology was given despite me paying extra for a delivery only to have to get it takeout.And as if that wasn’t bad enough, the sandwich they DID give me made me sick for two days afterward.I haven’t ordered from subway ever since.
This lady is super rude & unprofessional right away gave attitude to my mom that she didn’t know Spanish as she walked into the store. She was being super rude and racist towards my mom. Like all you gotta do is make a sandwich and keep your options to yourself. My mom was never rude to her so I don’t know what this lady problem was. Super uncomfortable and unnecessary.
Atmosphere: 1
Service: 1
Bad customer service lady that took my order was not professional at all
I want to subway and it was pretty good and it was warm but the worker kept giving me dirty looks and was rushing to get my drink because she told me to hurry up and get my drink and my sandwich was on a counter and according to her she dropped it on accident but I saw her push it
Atmosphere: 5
Food: 5
Service: 3
ordered through delivery, got my order, took one bite of my sandwhich and one of the cucumbers tasted like absolute bleach. had my boyfriend try it aswell and he had said the same thing. super disappointed since ive been ordering delivery from here for the past few weeks
Atmosphere: 1
Food: 1
Service: 3
A tiny little shop with a single person operating it at 3:00 p.m. during lunch rush hour. What is this owner thinking?
Atmosphere: 1
Food: 1
Service: 1
Rude people, overpriced, not fresh, stay away from this branch!
Atmosphere: 1
Food: 1
Service: 1
Somebody is consistent and I appreciate
Atmosphere: 5
Food: 5
Service: 5
Sarah!!! One of the store Managers is Not !!! Welcoming on multiple visits and purchases. She has shown biases on who she decides to be friendly towards!!! Not good business ethics when you are spending money in this establishment for a sandwich meal on many occasions. Just because!!! she has been an employee for quite a while at this location, does not!!! mean she has appropriate customers service skills. Furthermore, this manager Sarah, very tacky, has actually gossiped about customers while they are present. Not a good nor professional example of a good customer experience. Too bad you cannot contact corporate. This is a franchise store.
I like Subway sandwiches. I know every location has pros and cons. Like this one has rude servers and stale veggies. They NEVER say hello or goodbye, NEVER. I've been here a few times and thought today was the last straw when the lady had to raise her voice and be so adamantly rude and demand what sandwich I wanted even though I said I wanted American Cheese first, nope she wouldn't budge. I also told her TWICE I wanted chocolate chip cookies and she didn't include those, but didn't charge me. I'm not coming back to ANY Arcadia subways again! Plus $10 per subway WTH? Prices doubled but not my salary!
Atmosphere: 4
Food: 5
Service: 1
A tiny little shop with a single person operating it at 3:00 p.m. during lunch rush hour. What is this owner thinking?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was good as usual only thing that I didn’t like is that the portions were less than what I get a other subways if it helps I had a Italian
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sandwich
CAUTION!!!THE SANDWICH MAKERS DON'T!!! PROPERLY WASH!!! THEIR HANDS ✋️ PRIOR TO TOUCHING THE GLOVES THAT TOUCH YOUR ORDER!!! I HAVE WATCHED AT LEAST 2 EMPLOYEES! UNSANITARY!! ESPECIALLY IN THESE CURRENT TIMES. ADDITIONALLY, THEY ARE NOT!!! VERY WELCOMING WHEN YOU WALK IN. YOU ARE LUCKY TO GET A DRY!!! BARELY A GREETING. PARTICULARLY THE EVENING CREW. YES THEY WALK OVER TO THE SINK TURN THE WATER ON BUT I HAVE SEEN THEM NOT ACTUALLY REALLY WASH THEIR HANDS!!! I GET SUBWAY ISN'T THE EXCITING PLACE TO WORK. BUTWHAT DOES THAT HAVE TO DO WITH THE UNFRIENDLY ATTITUDE THAT'S GIVING OFF AN UNWELCOME VIBE ? BOTH UNSANITARY AND NOT VERY FRIENDLY! TOO BAD YOU CAN'TGIVE ZERO STARS.
Literally have not been able to eat subway as a franchise again after the last experience I had here. Truly save yourself and your stomachs and lowkey emotional well being bc the staff is rude too
Always good customer service
Atmosphere: 5
Food: 5
Service: 5
Ordered on DoorDash, but the restaurant labeled the sandwiches wrong so the doordasher brought me the wrong sandwich.I spoke with a sandwich artist over the phone explaining the situation, and not only was he rude but insisted I came in to get the order bc he couldn’t have DoorDash just refund me.I showed up and got the sandwich and did not get a single apology was given despite me paying extra for a delivery only to have to get it takeout.And as if that wasn’t bad enough, the sandwich they DID give me made me sick for two days afterward.I haven’t ordered from subway ever since.
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