Ben & Jerry’s
CLOSED$$ •
652 Pine Knot Ave, Big Bear Lake
About Ben & Jerry's
Ben & Jerry's Reviews
You know those “cake fail” photos you see online. Well this shop completely failed on our cake. Why ask for the theme of it doesn’t matter? Fabulous was spelled “fabulos” ... the writing was off centered and it was embarrassing. I pre-ordered with plenty of time so there really is no excuse. Nothing worse than people who have no pride in their work.
The owner of this place knows how to care for his customers. He took the time to come out and talk with my wife & I. We had a great conversation about our Country and Keeping America Great.
We visited the shop on 2 occasions during our visit. My daughter has allergies and has a lot of anxiety when trying something new. The girls were so understanding and both told me how seriously they take allergies. They got new tubs and reassured her and made every effort to make her feel taken care of. I am so appreciative of the experience and it made my daughter’s vacation so much more memorable!!!
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Ben & Jerry's offers a great ice cream selection, including flavors like Coffee Buzz, and serves them in waffle cones. The shop has a friendly and welcoming atmosphere, with staff who are often helpful and kind, especially the manager and employees who go out of their way to assist customers. Visitors can enjoy trying unique flavors, including non-dairy options that are very good, as well as dipped cones. The owner and staff have been described as super nice and very helpful, even serving ice cream after hours if needed. The shop can get busy during the day, but the service is usually quick. Many customers appreciate the variety of flavors and the ability to try different ice creams like cookie dough and Marshmallow Sky, which kids especially enjoy. It’s a cozy spot for dessert in Big Bear, perfect for hot days when a treat is just right. Visitors often leave satisfied, sometimes purchasing multiple pints, cones, and toppings for family celebrations. It’s recommended to call ahead to check hours, as they may close early on slow days. Overall, Ben & Jerry’s is a reliable choice for a sweet treat, offering friendly service and a welcoming environment that makes every visit enjoyable.