Starbucks Coffee Company
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Starbucks Reviews
314 ratings
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Do NOT order ahead here!!! First time they gave me a bagel instead of a pastry after making me wait 10 minutes for it (and didn’t saying anything about being out of what I ordered), this time it’s been 20 minutes since I ordered and I now just got called… Every other Starbucks I’ve ever pre-ordered from it’s ready by the time I get to there! When I go through the drive-through, no problems really… But sometimes I like to order ahead so I can...read full review
Not sure what the other reviewers are so upset about but I come to big bear quite frequently for weekend trips with my family and we always come here. Ive never had any issues with the staff, everyone is always friendly and nice. It can get pretty busy in the winter so wait times can be a bit longer, but that’s for everything when there’s a longer line. Just picked up my mobile order and everything is delicious and perfect, per usual.
Gets a little busy when tourists are up here, but other than that, good service.
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8:30PM |
| Sunday | 5AM - 8:30PM |
Starbucks Coffee Company offers a convenient and friendly place to enjoy a coffee or snack. Customers often experience quick service, with wait times as short as three minutes for to-go orders, even when busy. The staff are described as friendly, efficient, and caring, with one reviewer highlighting a staff member who goes above and beyond to make customers feel welcome and cared for. The store is kept very clean, and customers enjoy beautiful mountain views while shopping or relaxing inside. However, some issues affect the overall atmosphere; the seating area can be messy with trash and dropped food, likely due to full trash cans, and the loud music sometimes makes it difficult to hear or order. During busy times, such as summer weekends, wait times can extend up to 30 minutes for a coffee and snack. Overall, the store provides good service, a welcoming environment, and a lovely setting, though cleanliness and noise levels are areas for improvement.