El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
1150 W Alameda Ave, Burbank
(818) 557-0683
About El Pollo Loco
Customers' Favorites
3 Piece Chicken Meal with Beans and Rice
Double Chicken Avocado Salad
Double Chicken Tostada Salad
Mashed Potatoes and Gravy
Double Chicken Power Bowl
Chicken Taco Al Carbon
Chips & Guacamole Large
Chicken Tinga Burrito
Chips and Guacamole
Original Pollo Bowl
El Pollo Loco Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 9:30AM - 10PM |
| Tuesday | 9:30AM - 10PM |
| Wednesday | 9:30AM - 10PM |
| Thursday | 9:30AM - 10PM |
| Friday | 9:30AM - 10PM |
| Saturday | 9:30AM - 10PM |
| Sunday | 10AM - 9PM |
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El Pollo Loco has received positive reviews from customers who have recently visited or ordered from the restaurant. The catering service was praised for its ease of online ordering, timely pick-up, and well-packaged food. Customers were particularly pleased with the delicious taste of the food. The customer service also received high remarks, with one customer highlighting a supervisor named Fatima who went above and beyond to ensure a satisfying meal.
Another customer shared their positive experience with the Double Chicken avocado salad, noting that there was plenty of chicken, unlike previous visits to other locations. The salsas and onions were described as fresh, and the customer service was friendly and attentive.
Growing up in LA, one customer has been eating at El Pollo Loco for over 25 years and has noticed a decline in quality in other locations. However, this specific location was commended for its exemplary service, fresh food, and attention to detail, such as showing customers the chicken pieces for approval beforehand. Overall, customers have had favorable experiences with the food and service at El Pollo Loco.