“To the Management at Panda Express. Ricardo owned the problem and fixed the issue. He is an excellent crew member.
It was the night before Mother’s Day and the Panda website would not let me buy a Mother’s Day card. This is what she wanted. I called Panda Express and spoke with Ricardo. He said “NO issues, just come in and I will work it out”. The website would not let me buy a card and the app would not let me purchase the card.
I went in and he took care of everything. I even bought food and the gift card.
Thank you, Ricardo!“
“Awesome! Place to drive to Panda Express
Vegetarian options: There was quite a few vegetarian choices
Parking: This is a buying places to park that was free
Wheelchair accessibility: Yes, they did have a wheelchair accessible ramp“
“I bought at this Panda location at the Mall. The food was fresh and tasty. The portions were generous and looked so appetizing. We eat at this location at least twice a month. The server was prompt and friendly. The cashier was so nice. The only thing I had an issue with was… I eat at Panda a lot cause it’s one of my favorite place to eat and I have always donated to their Panda Care donation and never once I looked at my receipt until now and noticed that they’re charging tax for people to donate? Is that normal? It’s not a lot but if you’re donating constantly that adds up… I was curious that I looked it up… here’s what I found… Donations of gift cards, gift certificates, services, or cash donations are not subject to sales tax since there is not an exchange of merchandise or goods for a consideration. Gift cards, gift certificates, services, or cash donations are not considered taxable regardless of the person donating, buying, or using them. Panda Companies needs to change this.“
“I am a panda enthusiast. I love how quick, affordable and convenient it is. But this panda really takes the cake in terms of customer service— I was informed by a worker that my order was delayed due to a miscommunication in making fresh bejing beef. I understand this happens, so I was happy to wait especially knowing my food would be extra fresh. Where this location differs is the workers’ responsiveness in taking initiative to check in with me. He also offered me extra bejing beef and a drink while I waited. I was super happy with this! I will definitely chose to return here as opposed to other locations.“