Panda Express in Pasadena

“I enjoyed going to the Panda Express in Pasadena. The service was excellent; I was served quickly and the staff was really helpful and friendly. The food was good and tasty. I had Quinoa, Beef Broccoli, and Grilled Teriyaki Chicken (no sauce) and fountain drink.“

“5 stars
I visited this location around 9:00 PM and wanted to recognize the manager on duty. I unfortunately didn't catch her name, but she demonstrated some of the best customer service I've seen in a long time.

During a challenging customer interaction, she remained calm, professional, patient, and respectful throughout. She listened carefully, acknowledged concerns, and handled the situation with a level of composure that was genuinely impressive.

As someone who works in management and regularly deals with public-facing situations, I know how difficult that can be. Her communication skills and professionalism stood out and are a credit to this location.

Thank you for the excellent leadership and customer service.“

“Food quality was excellent—ingredients tasted fresh, portions were consistent, and presentation was appealing. Cleanliness standards were clearly a priority, from the serving line to the dining area. This reflects strong team discipline and leadership.“