The Cheesecake Factory Incorporated

Name: The Cheesecake Factory Incorporated
Address: 26901 Malibu Hills Rd Suite 123, Calabasas Hills, California, 91301, US
Telephone: (818) 871-3000
Price range: $$
Rating: 1.8

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Hours:
26901 Malibu Hills Rd Suite 123, Calabasas Hills
(818) 871-3000

About Cheesecake Factory

The Cheesecake Factory Incorporated is a restaurant with locations in Thousand Oaks, an unspecified location, and Gainesville, FL. The restaurant is known for its food, with specific mentions of the Apple Crisp dessert. The service at the Thousand Oaks location was reported to be good, but there was a problem with the Apple Crisp dessert not being served hot and taking a long time to arrive. The manager at this location was reported to have handled the situation in a way that left the customers feeling unappreciated. However, at the unspecified location, the management was reported to have handled an incident promptly and professionally, offering support and reimbursing any expenses incurred due to the incident. The Gainesville, FL location was reported to have good food and pleasant and efficient service, but the experience was marred by very loud music that made it difficult for customers to hear each other. The management at this location was reported to have apologized for the loud music, but did not offer a solution to the problem.