“I want to recognize Alexis at the La Costa Jersey Mike’s for outstanding customer service. I had waited in line with my two toddler grandsons and, when I reached the register, learned that the store would not accept my $100 bill. Unfortunately, the notice was not visible to me before ordering, and I had already waited through a long line. Several employees explained the policy, but Alexis took the time to understand the situation and made a thoughtful decision that allowed us to complete the transaction. She was kind, professional, and showed excellent judgment. I love Jersey Mike’s and will continue coming back because employees like Alexis understand that great customer service is about helping people, not just enforcing rules.“
“Hungry for a sandwich? Have you had a Jersey Mike's sub? This is my first time, they're pretty good! I'm here on June 18th 2024 at around 2:00. There's still a steady flow of people coming in which is a good sign, It means the foods good and delicious. I'm having the advertised California sub and has crispy bacon inside really good. They have unsweetened and sweetened iced tea, The staff are eagerly working and are helpful especially for someone who's a newbie that doesn't know their menu well. The location is just across the street from Palomar airport in Carlsbad.“
“5 Stars for this Jersey Mike's location and staff. They are fast and know how to build a great sandwich that each slice of meat is cut to order! We even had one sandwich with Gluten Free bread that was really good. Love my sandwich built "Mike's way" and always fresh Italian subs you can beat it!
Dietary restrictions: Gluten Free bread“
“Walked in on Tuesday to place a Catering order for our volleyball team meal. Hank was super helpful and patient. I ordered 3 sub boxes and 5 custom meals due to allergies. He helped advise me on which subs were popular with teenage girls. The order was ready on Wednesday at the specified time with custom meals labeled, the in cute squeeze bottle, mayo and mustard packets and plenty of napkins. It was a big hit with the team! We look forward to working with them again!“
“Phil Jones, the owner of Jersey Mike’s at 7110 Avenida Encinas in Carlsbad, absolutely knocked it out of the park for our event! From start to finish, the experience was seamless. Despite some challenges around our program’s net-30 payment terms, Phil didn’t bat an eye — his professionalism and willingness to work with us stood out immediately.
The sandwiches were incredibly fresh, the display was beautifully done, and the service was top-notch. Phil was a joy to work with, and we had more than enough food to share with our local sheriff’s department, highway patrol, CalFIRE, Secret Service, and Assemblymembers — everyone was raving about it!
While many may not realize it, each Jersey Mike’s location is independently owned and operated, making them small businesses in their own right. Phil exemplifies everything you’d want in a small business owner — reliable, responsive, and dedicated to quality.
We’ll absolutely be calling on Phil and his team again. Highly recommend!“
“PreOrder pickup... so easy. One of the few places I haven't had an issue with missing items with a pickup. EVERY SUB is delicious, but go ahead and get the number 13 on the grill, Mike's way. You're welcome. I know! But number 9 is awesome... fair point. Get one of each half them and split with a friend. Bam.“