El Pollo Loco

$ • Mexican, Take Out, Chicken

Hours:
7519 Atlantic Ave, Cudahy
(323) 560-0758

Ratings

Take-Out/Delivery Options

Tips

Reviews for El Pollo Loco

I would give a 5 star review only if they wouldn't mess up on my order everytime I go.. food quality is always great but this is the second time I order a salad and they forget my Dressing on a SALAD ORDER!!!! IM very upset the first time it was ok and I drove back. Here I am in my lunch break and my dressing is missing again.. they want me to drive back uhhh NO! it's an inconvenience for me to drive back... staff needs to stop making the same mistakes .. I'm over it ! ?

This location is the worse. I keep giving them chances, but 90% of the time they don’t have chicken because it’s a “30-40 min wait”? I don’t even know why they are open if that’s the case. Their employees are also the rudest. This time I’m keeping my promise of NOT coming back.

This place is straight up wack in all aspects. Customer service sucks, the employees are rude to all customer, and they have no sense of urgency. Food is never ready on time and I'll give you an example. Today I placed an order at 6pm for pickup at 630pm. When I arrived I still had to wait 25 minutes to get my ONLINE ORDER. People there were waiting over 30 minutes for family meals. There's always a big line to order. Employees don't help each other out. There was a new employee...read full review

More Reviews(129)

Hours

Monday 10AM - 9:30PM
Tuesday 10AM - 9:30PM
Wednesday 10AM - 9:30PM
Thursday 10AM - 9:30PM
Friday 10AM - 9:30PM
Saturday 10AM - 9:30PM
Sunday 10AM - 9:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.