Starbucks Coffee Company
$ • Coffee Shops
Hours:
32880 Pacific Coast Hwy, Dana Point
(949) 489-5571
About Starbucks
Starbucks Reviews
Share your opinion about Starbucks Coffee Company
My local Bux. The adults working there are top notch. The kids are flighty. But that's normal where ever you are.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Based on the reviews, Starbucks Coffee Company receives mixed feedback. Many customers praise the staff for being lovely, kind, and attentive. The team is described as going above and beyond to make people feel comfortable and appreciated, keeping a friendly attitude and a calm, professional demeanor even when busy. Special baristas make the place feel like home by remembering names and having conversations, creating a sense of community. Every coffee drink ordered has turned out amazingly good, and customers love the uplifting little notes. However, another experience was extremely disappointing. A customer ordered a Caramel Crunch Frappuccino without whipped cream due to an allergy, but the staff did not listen and added it. After paying again for a remake, the drink was still incorrect. The staff did not apologize or take responsibility, asking for payment each time. This poor experience affected a pregnant customer’s mood and comfort, highlighting a need for better care and attention.