This place has the worst chicken sandwich! It tastes so salty and the meat is so hard and dry . They probably just took out a chicken and reheated it. Don’t come to this store . Save your time and stomach
Atmosphere: 3
Food: 1
Service: 3
Joey Cano
This is the third time I've been to this location and I have to say that the customer service is lacking in the courtesy department and it just makes for a not to good of an experience, you might think that if the service is not good why go back at all, well it's because I want to give everyone a chance to do better, but this (in my opinion) is something that they don't try do at this.
Atmosphere: 3
Food: 4
Service: 2
Ramona Lopez Nunez
I stopped going to the one in Pomona because the food was so awful and small quantities, just came from the other one in diamond Bar, ordered the famous bowl with no gravy, some of the smallest pieces of chicken I have ever gotten ( 6 pieces) really sad, had to throw two pieces away because they were so old and tough I couldn't chew them, couldn't believe it, this place is getting worse and worse. This item use to be delicious.
Atmosphere: 2
Food: 1
Service: 2
Oooh Daniel Deardorff
I went thru a he drive thru. Ordered 8 pieces of chicken, zero sides and a Diet Pepsi. $25
Atmosphere: 1
Food: 1
Service: 1
GG Grace
I always love the original fried chicken, with a little bit of hot sauce ?.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 10 Piece Meal, Wings
camel Lopez
I love their famous bowl ? cannot go
Atmosphere: 5
Food: 5
Service: 5
Sean Clark
Got charged for every ranch I got without being told. Annoyed that a lot of food places to things like this and probably won’t eat here again because of
Atmosphere: 3
Food: 2
Service: 1
Lauren Tatum
I had a miscommunication with my order and Sandra resolved it in a very friendly and efficient manner.
The front lady at the cashiers is semi-rude, but they do have a good deal of 8 pieces for $14.99 dark meat on Mondays! Add 2 sides and it's perfect for a family meal.
Sarah Campbell
Always like KFC kitchen. Recommend eating in dining area, drive through is a thin gauntlet with an awkward exit.
Food: 5
Service: 4
Recommended dishes: Sandwich
Tim Park
Upon arrival to pickup of mobile app order, was immediately told to wait for 15 mins as "all food is gone" and they need time to prepare. Checked after 15 mins and was told nothing is ready yet but witnessed 3-4 groups of people come and go with their orders. After 40 mins of waiting, complained to the employee nearby (manager who told us to wait was chatting on the phone), and he stepped in to prepare our order on the spot. Nobody cared nor apologized for the delay... and even the order got mixed up (not dark meat and the sauces were wrong). This was the worst experience I ever had, and I am beyond disappointed at Yum brands.
Atmosphere: 1
Food: 1
Service: 1
Tim P.
Upon arrival for mobile order pickup, was immediately told to wait for 15 mins as "all food is gone" and they need time to prepare. Checked after 15 mins and was told nothing is ready yet but witnessed 3-4 groups of people come and go with their orders. After 40 mins of waiting, complained to the employee nearby (manager who told us to wait was chatting on the phone) and he stepped in to prepare our order on the spot. Nobody cared nor apologized for the delay... and even the order got mixed up (not dark meat and the sauces were wrong). This was the worst experience I ever had, and I am beyond disappointed at Yum brands for such poor customer service.
Pansak Chutharuangmanee
Confirmed why I hate the kfc in diamond bar, ca. I’ll get kfc when that fool leave. funny thing is you won’t be at kfc forever. so those selfish bye has no power. Sandra ex-chola has to go.
This place has the worst chicken sandwich! It tastes so salty and the meat is so hard and dry . They probably just took out a chicken and reheated it. Don’t come to this store . Save your time and stomach
Atmosphere: 3
Food: 1
Service: 3
This is the third time I've been to this location and I have to say that the customer service is lacking in the courtesy department and it just makes for a not to good of an experience, you might think that if the service is not good why go back at all, well it's because I want to give everyone a chance to do better, but this (in my opinion) is something that they don't try do at this.
Atmosphere: 3
Food: 4
Service: 2
I stopped going to the one in Pomona because the food was so awful and small quantities, just came from the other one in diamond Bar, ordered the famous bowl with no gravy, some of the smallest pieces of chicken I have ever gotten ( 6 pieces) really sad, had to throw two pieces away because they were so old and tough I couldn't chew them, couldn't believe it, this place is getting worse and worse. This item use to be delicious.
Atmosphere: 2
Food: 1
Service: 2
I went thru a he drive thru. Ordered 8 pieces of chicken, zero sides and a Diet Pepsi. $25
Atmosphere: 1
Food: 1
Service: 1
I always love the original fried chicken, with a little bit of hot sauce ?.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 10 Piece Meal, Wings
I love their famous bowl ? cannot go
Atmosphere: 5
Food: 5
Service: 5
Got charged for every ranch I got without being told. Annoyed that a lot of food places to things like this and probably won’t eat here again because of
Atmosphere: 3
Food: 2
Service: 1
I had a miscommunication with my order and Sandra resolved it in a very friendly and efficient manner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Sandwich Meal
I love KFC everywhere! The burgers are delicious!
Atmosphere: 4
Food: 5
Service: 4
Place in order, clean & good serving to
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The front lady at the cashiers is semi-rude, but they do have a good deal of 8 pieces for $14.99 dark meat on Mondays! Add 2 sides and it's perfect for a family meal.
Always like KFC kitchen. Recommend eating in dining area, drive through is a thin gauntlet with an awkward exit.
Food: 5
Service: 4
Recommended dishes: Sandwich
Upon arrival to pickup of mobile app order, was immediately told to wait for 15 mins as "all food is gone" and they need time to prepare. Checked after 15 mins and was told nothing is ready yet but witnessed 3-4 groups of people come and go with their orders. After 40 mins of waiting, complained to the employee nearby (manager who told us to wait was chatting on the phone), and he stepped in to prepare our order on the spot. Nobody cared nor apologized for the delay... and even the order got mixed up (not dark meat and the sauces were wrong). This was the worst experience I ever had, and I am beyond disappointed at Yum brands.
Atmosphere: 1
Food: 1
Service: 1
Upon arrival for mobile order pickup, was immediately told to wait for 15 mins as "all food is gone" and they need time to prepare. Checked after 15 mins and was told nothing is ready yet but witnessed 3-4 groups of people come and go with their orders. After 40 mins of waiting, complained to the employee nearby (manager who told us to wait was chatting on the phone) and he stepped in to prepare our order on the spot. Nobody cared nor apologized for the delay... and even the order got mixed up (not dark meat and the sauces were wrong). This was the worst experience I ever had, and I am beyond disappointed at Yum brands for such poor customer service.
Confirmed why I hate the kfc in diamond bar, ca. I’ll get kfc when that fool leave. funny thing is you won’t be at kfc forever. so those selfish bye has no power. Sandra ex-chola has to go.