Crumbl
$$ • Bakery, Ice Cream, Dessert
Hours:
2883 Jamacha Rd Suite 13H, El Cajon
(619) 631-3712
About Crumbl Cookies
Customers' Favorites
Crumbl Cookies Reviews
I love their weekly flavors
i love it so much !! it’s the best cookies ever
They are the BEST cookies. I love the weekly changes.
Menu
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 10PM |
| Saturday | 9AM - 10PM |
| Sunday | Closed |
Based on the reviews, Crumbl is a cookie shop known for its friendly and personable service. The customer service is praised as "10 stars," with staff making customers feel like regulars. One team member, a young man with black curly hair, stood out for staying calm and professional during busy times. The team handles long wait times well, keeping things moving quickly even during dinner and late night rushes.
The cookies themselves are described as a treat made with high-quality ingredients. The milk chocolate chip cookies are called the best ever, and the specialty cookies are usually divine. Specific cookies mentioned include the Banana Cookie, which is soft, warm, and bursting with creamy banana flavor, and the Tres Leches Cookie, which is moist, rich, and decadent. These flavors are perfectly executed and taste like they came from a bakery specializing in Latin-inspired desserts. While the cookies come with a premium price, the flavor and texture make the experience worth it. The locations are noted to be small with not much waiting room.