TOM's Famous Family Restaurant 23
505 W 5th Ave, Escondido
(760) 737-2377
Recent Reviews
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Food is good. Staff consistently get my order wrong. I repeated everything a solid 5-10 times, including what I wanted steak sauce because they forgot it last time. I ordered the ribeye and shrimp dinner. I got no shrimp. Asked for my steak rare, it’s almost well done. I even opened the bag before leaving but I assumed the shrimp was in the box. Never make that mistake coming here. They WILL mess up your order.
Solid diner food, but the kitty robot delivering your food is worth the trip. I had the carna salad, which was plentiful and tasty. My husband had tuna melt and side salad, both good. My daughter had chicken and waffles, which were the standout. Fried chicken was tasty, tender, and crispy. We were with a group, and ordering at the counter is perfect for that. But we simply loved the kitty robot delivering our food!
Parking: Nice lot with plenty of parking.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hamburger, Fried Chicken
Great local Escondido diner. Food was tasty with large portions. Will definitely go back next time we are in town.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Zucchini Sticks, Hamburger
Tom's 23 is a comfort food favorite. They have the best pastrami sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Tom’s is always good food. Always friendly staff. I don’t really like the robot, but I don’t like robots in general. Ha!
And the BEST zucchini strips. I go here for those alone sometimes!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zucchini Sticks, Cheeseburger
I ordered a gyro and was asked if I wanted it on white bread. I was taken aback so much that I said yes with a question mark!!! Isnt pita bread considered white bread? Who does that? Toms in escondido, that's who. Also if it is on the menu, shouldn't you know how to make it? Isn't that why we get fast food?
AND!!!!! There was no Tzatziki sauce!!!!!! WHAT????
Food was decent, but hearing the staff fight over tips the entire time we were there really put a damper on our visit. I had the BLT, and they made the bacon super crisp just as I asked, so that perfect! Unfortunately, my son's chicken tenders were super overcooked and dry, and he didn't take them to them too well. The burger was your typical California type burger, so you can't go wrong with that. They are not stingy with their portions, so you'll get your money's worth. You get your food delivered to your table by a cute cat robot, and I found that very charming. Overall, it's an ok place to eat at if that's what's nearby.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger
Very affordable, the food is great. It reminds me of an old time diner. It's a small business there's a few locations around but it's not corporate I don't think. You walked in and pick a table number, then you approach the counter and order your food and pay for it. A robot brings your food out. I frequent the place and it's inexpensive. I can have a typical breakfast for about under $10. I've ordered different things and it's costed around $12. This is as of July of 2024. I like the place.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Waffles 2 Eggs 3 Bacon or 3 Sausage, Fried Chicken, Cheeseburger
Love the fries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Fries
Second time coming to this location. I really like the robot they have to deliver your food. It’s very cute and the only place I’ve seen it at. Got the family special of burgers which is at a great price. The burgers are okay, but the fries are yummy. The only big turn off and the thing that grossed me out was that I saw several roaches while waiting to order my food on the counter, which is literally a few feet away from the food. Knowing that I honestly ate disgusted. I honestly don’t think I’ll ever be coming back here ever.
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
first time eating here, got food to go and for the whole family, everyone liked the food.
Atmosphere: 5
Food: 5
Service: 5
Best burger I've found in Escondido and the prices are very fair! This place can't be beat, and the food is very fresh.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
The breakfast burritos use to be some of the best between here and L.A, now they're a lot smaller and twice the price. Thanks Obummer
Wheelchair accessibility: They have a wheelchair ramp
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito
Looking for a traditional american diner to eat, and we found this Tom's not so far from our airbnb. The boys ordered steak meals and were quite happy with their food. I ordered a french toast combo meal but replaced the bacon with the burger patty. It was ok, a little bit more cinnamon flavour to the toast would have been perfect. The chocolate milkshake was ok. Other than that it was a good experience.
Atmosphere: 4
Food: 5
Service: 5
Love this place their fried zucchini is amazing it's a must try if you're in the Escondido area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zucchini Sticks, Cheeseburger
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