“Joan at the drive-thru window spoke clearly, was polite & efficient. When she learned my chicken strips would be delayed, she asked me to park in front of the building so someone could deliver the order to me. When my order came out, I was surprised to learn they had given me an extra treat for having to wait. My order was correct, and the chicken was very hot and delicious. I'm impressed!“
“Carls Jr. offers a delightful dining experience, with their delectable food, friendly staff, and inviting atmosphere. The menu boasts an array of mouthwatering options, from juicy burgers to crispy chicken sandwiches. Each bite is a burst of flavor, showcasing the quality ingredients used. The burgers, in particular, stand out for their succulent patties and fresh toppings that elevate the overall taste.The staff at Carls Jr. contributes significantly to the positive dining experience. Their attentiveness and friendly demeanor create a welcoming atmosphere. From the moment you step in, the team ensures prompt service, making you feel valued as a customer. Their product knowledge and willingness to accommodate special requests further enhance the overall satisfaction.The restaurant's atmosphere strikes a balance between casual and vibrant. The modern decor and well-lit space provide a comfortable setting for enjoying the delicious offerings. Whether you're grabbing a quick bite or enjoying a leisurely meal, the ambiance complements the food, making it a great spot for various occasions.In summary, Carls Jr. excels in delivering not only mouthwatering food but also excellent service and a pleasant dining environment. It's a go-to destination for those seeking a satisfying and enjoyable fast-food experience.“
“I walked in after a hard bike ride because I really needed something to eat. I was feeling a little lightheaded. Steve (I hope that is his name) helped my friends first since they knew what they wanted. Now, what usually happens is that servers help them first and then walk away when they're done ordering, leaving me alone at the counter waiting until their order is out so I can order; or, my friends call the server back to take my order. I'm afraid of confrontation. He actually stayed at the counter to take my order. It may be silly, but Steve ensuring that all of our orders were taken and even helping my friends get a good deal on their chicken stars says a lot about his customer service skills. The food was Carl's Jr. standard.Parking: It's a strip mall, so there's always parking.“