Subway in Folsom

“I wanted to take a moment to write a review to appreciate the workers, Ariyan and Nazi who were on shift. I ordered on the mobile app 2-19-25 around 12pm, and when I arrived at the store to pick up, the app had not sent my order through to their end, so nothing was available in their system showing I ordered. It was a system error, and they had not received my order or payment even though I had been charged and was instructed to pick up. Instead of shoo-ing me off, Nazi and Ariyan told me not to worry about it, and offered to still make my sandwich anyways, without charge. They were incredibly kind the entire time, even during my frustration towards their system. I hope they know it was not THEM i was frustrated with. They were truly giving amazing customer service, and I appreciate them for being kind enough to process my order even without receiving it.“

“This is my first time going to this Subway restaurant location in Folsom, California. Passed by here this afternoon, when I walked inside, it was really quiet, I noticed that there were no customers inside. I used the restroom before ordering. I ordered the Footlong Sweet Onion Chicken Teriyaki Sub Sandwich, chips, and a drink. The service was pretty good. No major issues to report.“

“I don’t often write reviews for chain fast foods but if I have a great experience multiple times in one them I think they deserve a shout out! I often go to the lake to go paddle boarding and been stopping by this subway for a while and every time I leave with a smile on my face! Super friendly staff, very clean and most importantly the sandwiches are fire every time. I always get great recommendations in trying different things too! Definitely my go to subway!“