El Pollo Loco

3290 W Shaw Ave, Fresno
(559) 277-1323

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Recent Reviews

I was there a couple of days ago they FORGOT my CHICKEN in my QUESADILLA in drive thru . I’m only giving it 4 stars because of the customer service I had when I came in to complain . a new worker named Noemi had GREAT customer service she even apologized for the behalf of her co workers even tired to give me my correct order . I always come here and she has a way better attitude than majority of the workers here they need to do better !!!!!!
Walked in to purchase a family meal hear at this location, besides that the food was great the customer service from sienna and zulema were outstanding. They made sure that my food was done correctly ,accurate order and great customer service. That are a great asset to this franchise . 5 star to them and the cooks .
This location is great, they are very fast and have really good customer service. As no place is perfect, I've had only a couple issues and each time it is fixed no problem. I eat here a lot and really appreciate the team here.

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