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“I hope the manager for the young lady working tonight sees this. Not only has she been super polite and friendly, which I greatly appreciate, especially while blind, I took of my contact lenses as I’m tracking a lil break doing legal research all day. And she somehow convinced me to sign up for an account, sold me on the $14 a month coffee or drink club, wow, what a deal. I was a Starbucks fan, still am but Panera just won me over. I thought it was pricey at first, but this young lady, very non chalantly was informative and not pushy.. and sold me on a great product.. offers,and funny thing I asked her for a tip jar, and she proudly told me their pay rate, kudos to PANERA.. on a great concept, offers. ,more importantly, on selecting a great candidate who one of these days will be a franchise owner or executive. Trainee.. rarely do I do this, just felt the corporation should know what a great team member they have.. NOW A PANERA FAN, Bill Tovar, CDUF CLASS OF 1995. Last to play for TITAN FOOTBALL“
“Melinda is a total sweetheart!
I just recently had the Mediterranean Salad with grain and it was delicious! I came back and ordered the half chicken salad sandwich and half Mediterranean Salad (love that this is an option) and spoke with the KINDEST gal named Melinda. She was patient while I asked questions about the bread options and so darn sweet when I got to the window. Panera is lucky to have this gem on their team. My faith in great Customer service has been restored. Thank you Melinda for a wonderful little chat and awesome drive thru experience.“