Customers` Favorites
Customers` Favorites
“The manager is 100% worth 5 stars as well as the food...but some of the workers need to listen better and not walk away before customers are done explaining. Here's what happened..and I'm still giving 5 Stars because the Manager handled it Professionally and the food was awesome. Earlier today about 6-pm or so, I pulled in to the Drive Thru at this location and ordered some meals a long with 1-Small Fry and 2-Medium Fries additionally ... So I pulled to window #1 paid, and then proceeded to window #2 where I got everything EXCEPT the 2-Medium Fries. The young girl came back to the window and I explained to her that I was missing 2-medium fries and incidentally they were not listed on the receipt. She comes back less than a minute later and asks, "Can you check your bag again? The small fry should be in there.". .... I ALREADY KNOW ABOUT THE SMALL FRY! I said 2-MEDIUM FRIES!! .. Instead of yelling I politely explained it. So she takes my receipt and again, less than a minute later comes back with the Manager and he tells me, "The 2-Medium Fries were not charged to your order" ... ..Yes..again, if the young girl listened the first 2 times, this would have already been established.... so I asked if I could just pay and pick them up at the 3rd window, the Manager said that was fine... after some discussion behind the closed window, the young girl tells me I have to come inside. (Had my 3 yr old daughter in the truck by the way..so this irritated me further.) Anyhow, I pulled in to the spot directly in front of the store so I can see my truck. Locked the car and walked in. As the Manager passes by me he tells me that he had told the young girl that I did not need to come in..and he proceeded to finish he transaction and got my 2-medium fries. Long and short...the Manager (Bigger bald guy), was very professional and glad that the store has someone like him to represent the company. 5 Stars for Management. The food was amazing, fries cooked and salted perfectly just like I love them, nuggets were perfectly cooked and the burgers as well. I don't remember Mcdonalds ever tasting that good. 5-Stars for the food as well! Just hope the employee's learn to listen a little better and not walk away shutting the window in people's face before they can finish explaining. Other than that though, the girl wasn't rude or anything so to be fair the service is still worth 5 Stars.“
Customers` Favorites
“Ate here today, and encountered my first Karen! She was irate and throwing a tantrum because she wanted someone to take her order because she didn't want to use the kiosk, which is how we have to order now. She claimed she didn't know how to use it but steady had her iPhone in her hand. The employee let her know that is how we have to order and she said it was stupid that WE have to do her job that they get paid for. She just insulted and belittled the employee the entire time and after leaving she and her husband left all their trash and mess on the table. It's people like her that nobody wants to work fast food anymore they think it's OK to talk how ever they want to employees and nothing happen. To the employee today, Good job for standing up for yourself! To anybody reading this PLEASE take it easy with the employees, they are only following rules and regulations they don't make themselves.“
Customers` Favorites
“Yummy breakfast. Great service. Syrup is warmed for you!!!!“
Customers` Favorites
“The food is delicious! My son gives it a 10 star rating! 😃“
Customers` Favorites
“Everything is absolutely delicious! Generous portions and reasonably priced. I highly recommend Jakes!“
Customers` Favorites
“customer service is amazing! they're all so nice and the wait wasn't long, everything was hot and fresh.“
Customers` Favorites
“a little awkward now that its combined with IHOP. i wonder how the app development iss going with that. So one part is Applebees seatnng and the other IHoP. None.the less , the food and .drinks here are still pretty good as well as the friendly service“
Customers` Favorites
“I go there in the afternoon for a chocolate Frosty, only to discover that they are out of chocolate. How can you be out of this in the afternoon? Good grief. You should have all of your supplies filled in the morning. How could you possibly be out of a key item so early in the day? This is unacceptable.“
Customers` Favorites
“Best place in town if you want a milkshake after midnight! I went to go through the drive-thru a little after midnight, which is something I do fairly regularly. Tonight, the drive-thru line was wrapped all the way around the building, so it was far busier than normal. I placed my order in the app while the person driving was in line to order. The graveyard shift crew was on their game, because the line went pretty quickly and the wait was far less than I expected. My order was perfect, as was that of the person driving.“
Customers` Favorites
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“Burgers and onion rings were awesome but the strawberry banana shake blew my buds off.“