Customers` Favorites
Customers` Favorites
“The manager is 100% worth 5 stars as well as the food...but some of the workers need to listen better and not walk away before customers are done explaining. Here's what happened..and I'm still giving 5 Stars because the Manager handled it Professionally and the food was awesome. Earlier today about 6-pm or so, I pulled in to the Drive Thru at this location and ordered some meals a long with 1-Small Fry and 2-Medium Fries additionally ... So I pulled to window #1 paid, and then proceeded to window #2 where I got everything EXCEPT the 2-Medium Fries. The young girl came back to the window and I explained to her that I was missing 2-medium fries and incidentally they were not listed on the receipt. She comes back less than a minute later and asks, "Can you check your bag again? The small fry should be in there.". .... I ALREADY KNOW ABOUT THE SMALL FRY! I said 2-MEDIUM FRIES!! .. Instead of yelling I politely explained it. So she takes my receipt and again, less than a minute later comes back with the Manager and he tells me, "The 2-Medium Fries were not charged to your order" ... ..Yes..again, if the young girl listened the first 2 times, this would have already been established.... so I asked if I could just pay and pick them up at the 3rd window, the Manager said that was fine... after some discussion behind the closed window, the young girl tells me I have to come inside. (Had my 3 yr old daughter in the truck by the way..so this irritated me further.) Anyhow, I pulled in to the spot directly in front of the store so I can see my truck. Locked the car and walked in. As the Manager passes by me he tells me that he had told the young girl that I did not need to come in..and he proceeded to finish he transaction and got my 2-medium fries. Long and short...the Manager (Bigger bald guy), was very professional and glad that the store has someone like him to represent the company. 5 Stars for Management. The food was amazing, fries cooked and salted perfectly just like I love them, nuggets were perfectly cooked and the burgers as well. I don't remember Mcdonalds ever tasting that good. 5-Stars for the food as well! Just hope the employee's learn to listen a little better and not walk away shutting the window in people's face before they can finish explaining. Other than that though, the girl wasn't rude or anything so to be fair the service is still worth 5 Stars.“
Customers` Favorites
“I wanted to share tonight our experience was amazing, the line was long and we sat for a few minutes before ordering but the lady appologized and took our order, from there when we got to the window she apologized again for not having toys for the kids meal and offered a ice cream instead. It was the sweetest gesture and she didnt have to by any means but made my daughter happy. Food was great hot and fresh, we always love heading to our local Burger King for a quick bite.“
Customers` Favorites
“Yummy breakfast. Great service. Syrup is warmed for you!!!!“
Customers` Favorites
“Everything is absolutely delicious! Generous portions and reasonably priced. I highly recommend Jakes!“
Customers` Favorites
“The food is delicious! My son gives it a 10 star rating! 😃“
Customers` Favorites
“Had a great experience at Applebee’s! The food was delicious, the service was great, and the atmosphere was welcoming. I especially want to give a huge shoutout to the manager for going above and beyond to make sure everything was taken care of and that we had a great experience. You can really tell when a manager cares about their customers and their team. Definitely made the visit even better!
Big shoutout to the manager and the whole Applebee’s team — keep up the great work! 🙌👏“
Customers` Favorites
“customer service is amazing! they're all so nice and the wait wasn't long, everything was hot and fresh.“
Customers` Favorites
“I go there in the afternoon for a chocolate Frosty, only to discover that they are out of chocolate. How can you be out of this in the afternoon? Good grief. You should have all of your supplies filled in the morning. How could you possibly be out of a key item so early in the day? This is unacceptable.“
Customers` Favorites
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“Burgers and onion rings were awesome but the strawberry banana shake blew my buds off.“