Terrible and extremely slow service for take out, the restaurant is not fill with tables at all but they would tell you they are too busy to take takeout orders. The receptionist would keep telling you that she doesn’t know how to do takeouts and the manager has to do it, but the manager’s face was very darkened and not welcoming. It’s just like telling you they don’t want businesses. The whole atmosphere is soooooooo bad and I will not come back again for sure.
Atmosphere: 1
Food: 2
Service: 1
Christine Fabila
Excellent food and service! Went here for four consecutive days since they reopened . Upscale Chinese dishes . We just love it here! Thank you Tim Ho Wan for coming to Irvine! Everything is just phenomenally fantastic! Shout outs to Travis, Sam and the wonderful team/crew🥰
Zetha Sovyanhadi
small menu, tasty!
Atmosphere: 5
Food: 5
Service: 5
Vin San
Shout out to Sam the manager for making this bad experience into a good one. Was out with my family for dinner. We had a mix up with the order and waited almost 20 minutes for the remaining We had to constantly ask for updates and water. I understand they're busy but this was just plain negligence. I am glad Sam stepped in. He is Amazing.
Atmosphere: 4
Food: 4
Service: 3
Oliver Sangalang
Food is great!
Atmosphere: 5
Food: 5
Service: 5
Helen Tran
Food was nice, service was very good. Dylan was awesome! Totally recommend!
Atmosphere: 5
Food: 4
Service: 5
Amanda Heaston
Best affordable Asian food in SoCal! And unlike their Hawaii loctarion, you usually dont have to wait in a huge line. Love this spot!
Atmosphere: 5
Food: 5
Service: 5
Polly YU
Make sure that you ask for server Neal. Neal is awesome. Food was excellent. Will definitely come back. Bbq pork buns are very good.
Atmosphere: 5
Food: 5
Service: 5
fu artie
With a new management team, the food is better than before, the service is friendly, and the atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
Eric Heish
Dylan & Neal both are excellent when comes to customer service. My family and kids had a great time and everything was delicious and perfect! We will be back for more food !!
We had a wonderful experience at Tim Ho Wan. This was our first time visiting this location, and everything exceeded our expectations.
Our server, Ting, was especially helpful and attentive. She greeted us warmly and made sure we were well taken care of throughout the meal, providing excellent service.
The food was absolutely delicious. We ordered the tea, the signature pork buns, which were fluffy, airy, and incredibly tasty, and the Hinoki mushroom roll, which we really enjoyed.
The decor is beautiful, the restaurant is spacious and well lit, and the overall atmosphere was great. We’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
wayne cheng
The newly remodeled restaurant is truly a gem. If you want Din Tai Fung without the 3 hour wait, stop by Tim Ho Wan in Irvine for delicate dishes and perfect 10 customer services.
Our Server, Ting, is very attentive and friendly.
Atmosphere: 5
Food: 5
Service: 5
Philippe H
As an Interior Designer, I love the design of this place very boutique like and reminds me of boutique cafes in Hong Kong. We came here two days in a roll. I like their dim sum and highly recommend their Signature Baked Barbecue Pork Buns and Pork Congee w Century & Salted Egg. The staff and service are superb. Would definitely come back for other dishes.
Atmosphere: 5
Food: 5
Service: 5
Carol Choi
I wish the shrimp noodle roll was back on the menu.
Only thing I was disappointed was they ran out of the hot mustard which is a must for us when we have dim sum.
Terrible and extremely slow service for take out, the restaurant is not fill with tables at all but they would tell you they are too busy to take takeout orders. The receptionist would keep telling you that she doesn’t know how to do takeouts and the manager has to do it, but the manager’s face was very darkened and not welcoming. It’s just like telling you they don’t want businesses. The whole atmosphere is soooooooo bad and I will not come back again for sure.
Atmosphere: 1
Food: 2
Service: 1
Excellent food and service! Went here for four consecutive days since they reopened . Upscale Chinese dishes . We just love it here! Thank you Tim Ho Wan for coming to Irvine! Everything is just phenomenally fantastic!
Shout outs to Travis, Sam and the wonderful team/crew🥰
small menu, tasty!
Atmosphere: 5
Food: 5
Service: 5
Shout out to Sam the manager for making this bad experience into a good one. Was out with my family for dinner. We had a mix up with the order and waited almost 20 minutes for the remaining We had to constantly ask for updates and water. I understand they're busy but this was just plain negligence. I am glad Sam stepped in. He is Amazing.
Atmosphere: 4
Food: 4
Service: 3
Food is great!
Atmosphere: 5
Food: 5
Service: 5
Food was nice, service was very good. Dylan was awesome! Totally recommend!
Atmosphere: 5
Food: 4
Service: 5
Best affordable Asian food in SoCal! And unlike their Hawaii loctarion, you usually dont have to wait in a huge line. Love this spot!
Atmosphere: 5
Food: 5
Service: 5
Make sure that you ask for server Neal. Neal is awesome. Food was excellent. Will definitely come back. Bbq pork buns are very good.
Atmosphere: 5
Food: 5
Service: 5
With a new management team, the food is better than before, the service is friendly, and the atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
Dylan & Neal both are excellent when comes to customer service. My family and kids had a great time and everything was delicious and perfect! We will be back for more food !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
aiuthentic dimsum
Atmosphere: 5
Food: 5
Service: 5
We had a wonderful experience at Tim Ho Wan. This was our first time visiting this location, and everything exceeded our expectations.
Our server, Ting, was especially helpful and attentive. She greeted us warmly and made sure we were well taken care of throughout the meal, providing excellent service.
The food was absolutely delicious. We ordered the tea, the signature pork buns, which were fluffy, airy, and incredibly tasty, and the Hinoki mushroom roll, which we really enjoyed.
The decor is beautiful, the restaurant is spacious and well lit, and the overall atmosphere was great. We’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
The newly remodeled restaurant is truly a gem. If you want Din Tai Fung without the 3 hour wait, stop by Tim Ho Wan in Irvine for delicate dishes and perfect 10 customer services.
Our Server, Ting, is very attentive and friendly.
Atmosphere: 5
Food: 5
Service: 5
As an Interior Designer, I love the design of this place very boutique like and reminds me of boutique cafes in Hong Kong. We came here two days in a roll. I like their dim sum and highly recommend their Signature Baked Barbecue Pork Buns and Pork Congee w Century & Salted Egg. The staff and service are superb. Would definitely come back for other dishes.
Atmosphere: 5
Food: 5
Service: 5
I wish the shrimp noodle roll was back on the menu.
Only thing I was disappointed was they ran out of the hot mustard which is a must for us when we have dim sum.
Atmosphere: 5
Food: 4
Service: 5
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