Carl's Jr in Laguna Hills

“I want to give a shoutout to Aida for her great service! Even though it was busy, she made sure my order came out fast and accurate. The food was fresh and hot, and she was friendly and professional the whole time. Really appreciated her effort during such a busy time!“

“I've only ever been to this location in the late afternoon, early evening on my way home from work. I've always ordered an app for pick up on my way home, Whenever I've gotten there, the drive thru has never been busy at the most there's been one car.Whatever i've ordered the food has always been good so there's no negatives there. Service has also always been good, However, The last time I was there when I got to the drive through speaker.It was an automated attended that asked if I had ordered on the app and when I said yes I was told to drive to the window. When I got to the window the staff there looked at me and said can I help you as if they didn't know why I was there so apparently the automated system doesn't actually communicate to the workers. That's the reason for the 4 stars on service.Otherwise it would have been five.“