“My daughter and I used the app to order our food today. I'm picky on how I like my food so I asked for my bacon western cheese burger to have a fresh onion ring and no bbq sauce and Luis took my special request. He had kind manners and excellent customer service. In the past, at other Carl's Jr's, they didn't make an effort to make our order correct. But Luis not only made my order good, he put fresh onion rings on my burger and service with a smile.Thank you Luis for your excellent customer service. There needs to be more managers like you.“
“Hello, I stopped by the Carls Jr drive thru today 11/30 approximately 6:40. The employees confirmed that my whole order should be in the bag and they made pull up out of the drive thru to wait for my order so it can be incomplete. I had to drive back to the location as their phone was not working. When I got to the location I had made a comment to myself & I apologize if any employees heard as they did everything on their behalf to make the situation right. They did apologize for the mistake and made it right and I appreciate them for that. Everyone will make mistakes and when you come here come with respect as no one in this world is perfect & it can be your own mother or grandma assisting you. Once again, I apologize for any disrespect and thank you for your service. *Clean, Great Food, Class +A service, Great EnvironmentA.S 4“
“My first time at this location, previously visited Carl's Jr In San Diego because that was my hometown.Please recognize the associate Vicky for the excellent customer service. Vicky is very welcoming and knows how to make customers very satisfied and make us feel to come back to this restaurant.Hire more ppl like Vicky!Thank you.Parking: Is big parking lot and always parking available.“
“This is the place I get for their taco salad. I had this taco salad a few times. The taco salad has two meat of choice which is beef or chicken. It also has shredded lettuce, fresh salsa, four cheese blend, hot sauce, guacamole, pico de gallo, crema and cotija cheese in a crispy flour tortilla bowl. The service was fast & employees are nice and friendly. I went to the drive thru and it wasn't that crowded. The restaurant seems nice and clean.“
“This Carl's Jr. was the best place I have ever been to. The customer service was incredible. The cashier named Kevin was very kind to me. When I walked in he said "hello, welcome." He always had a smile on his face when he was taking orders. When he gave me my food, it was very hot and fresh.Parking: The parking lot was very clean.“