El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
3pc Chicken - Breast & Wing Meal
Double Chicken Avocado Salad
Large Chicken Tortilla Soup
Mashed Potatoes with Gravy
Chicken Taco Al Carbon
Pico De Gallo Medium
Original Pollo Bowl
Chicken Nachos
Chicken Bowl
Two Churros
El Pollo Loco Reviews
203 ratings
Share your opinion about El Pollo Loco
nice location from my house
Friendly and polite workers. Food was fresh and hot loved it. I keep coming back
Yaya is amazing every time I go through the drive thru I get top notch service!! She spoke to my daughter made her smile too such an amazing person !!!! Thank you !!
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
El Pollo Loco has been experiencing some setbacks in service quality recently, with some customers noting issues with portion sizes and lack of attention to detail. Some have found the salads lacking dressing, while others received old and dry chicken. Despite these issues, the staff seems accommodating and willing to make things right when problems arise. The restaurant could benefit from improving consistency in portion sizes and food quality to match the attention to detail in other areas. Recently, customers have noticed positive changes, such as hot and fresh food, and better attention to small order details like extra sauce or well-done chicken. The staff, including friendly employees who go out of their way to offer good service, have contributed to a more satisfying experience. However, some concerns remain, especially regarding the chips, which have lost their quality over time due to less frequent oil changes. Overall, the restaurant remains a place where food is generally good tasting and reasonably priced, with some recent improvements in service and food quality.