El Pollo Loco

5386 Cherry Ave, Long Beach
(562) 422-5050

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Recent Reviews

Pollo needs to upgrade on their chicken. It's super tiny and expensive.Still has a good flavor but I rather spend $30 on a family meal at a local chicken restaurant. Chicken is bigger and juicier.
Manager Nancy 3pm earlier shiftDoesn't take complaintsWell. Meat day old dry. Orders r not Ahear to. The customer is always right! When u order they do whatever they want and then wants to argue with u about your order.Almost threatened civil suit. Take your money and give u day old food that I wouldn't feed my dog! This has been twice already. Manager disrespect Seniors and talks crazy and bad tone of voice!TC
This time it took 25 minutes for drive through only 3 cars, only to find out, no shrimp or crispy tacos.... lol... the only reason we chose it for dinner.We will be back, hopefully with bettee results.

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